My husband and I spent one night in San Jose so basically needed somewhere to sleep but wanted to be within walking distance of the downtown area. This hotel was great in that respect. Had dinner in one of the restaurants which was crowded due to Costa Rica vs Mexico soccer game, but overall good service and food. Breakfast buffet... More

This is a great hotel, right in the middle of San Jose. You are walking distance from the most important plazas in San Jose, so it is great for sighseeing without the need of taking a taxi. Good rooms, comfortable beds, and top notch service from all the staff. The food in the restaurant was a bit pricey, but there... More

Great service at front desk. Nice room except they gave me a handicap room. Had to figure out how the shower worked! Convenient to all downtown sights. Will stay there again next time. Bed was too small, ask for a queen size at least.

We stayed 2 nights at the Balmoral as part of our 8 day trip. The hotel was very clean and easy to find with the GPS in our rental car. Parking was easy as we pulled into the garage and the gentleman took care of parking it for us. We stayed on the 3rd floor. The room was clean and... More

We were looking forward to our time at Balmoral, only to be very disappointed. We purchased a room off of Booking.com- only to arrive to the hotel with no reservation- then, they wanted to up charge us $30.00 extra. Then, we were given the worst hotel room, small, hot and HUMID. The air conditioner barely worked and the lighting in... More

We stayed here for two nights...one night at the beginning of an 8 day Costa Rica tour and one night at the end. When we arrived from the airport (about a 20-30 minute drive), it was late and we were tired. We were able to order room service. It was delicious...we got 2 pizzas and it cost about $40. Steep,... More

The rooms were basic and clean with very nice wood furniture. The central location was great and the parking very convenient and was included in the price of the room. The breakfast was very good with plenty of choices . We would probably stay here again and would recommend the facility.

We stayed here one night after getting in from the airport. It is a nice clean hotel. Rooms were modern with the basic amenities of typical three star hotel (internet, cable television, etc.) It is right in the heart of the city, so we only had a short five minute walk to the Gold Museum. The buffet breakfast was excellent.... More

If you prefer authentic, traditional local charm over the multinational formula driven hotel chains, this is the place. Thoroughly clean with plenty of polished wood furniture and floors. The hotel restaurant is stylish with open patio doors and outdoor seating just above a lively retail district - and great food. Staff and security are excellent. Unfortunately a driver dispatched by... More