Friendly check-in , gave me a discount , BUT was it REALLY a discount. When to the room ANNEX - Nice wrapper around the toilet , BUT there was mold on the toilet, GROSS. Called the front desk, rude like I was making things up. Maybe that's why they kept changing my credit card. Got home, a week there 3... More

We stayed here on August 25. Even though getting in on the late ferry we were quickly picked up and taken to the hotel. Great room. The view in the morning was awesome. The breakfast was good and just enough. It is a small town and the hotel gave us the friendly service you think of in a small place.... More

Maid has not swept or emptied wastebaskets for the 3 days we stayed. More

The staff at the hotel are friendly and helpful. We rented a pickup right at the hotel and drove up to the lake where we were able to see lots of Bears and Eagles. It was very convienent. The breakfast if very basic so we being pretty hungry oppted for a full breakfast nearby. We were catching the State Ferry... More

Haines Alaska is a beautiful and fairly isolated town. The Captain's Choice is a bit dated, but clean and the staff is very helpful. There is a new laundry facility for Motel guests which was very convenient. The motel serves a continental breakfast, but we chose to visit a nearby restaurant recommended by the front desk. Located near the harbor,... More

We stayed two nights at the Captain's Choice, July 8 - 10th, and had a room with a seaview. The room was spacious, clean and the view was very special. The motel had an outdoor deck with tables and chairs overlooking the channel and this was truly magnificent. We had a lunch picnic on the deck one day. The continental... More

My husband and I travelling from England, stayed here during our tour of the Yukon and Alaska and I have noted there are some unfavourable comments on here about this motel but we can only speak about our experience which was very good. The people here were very friendly, both staff and people we met in the bar, even to... More

We stayed at Captain's two separate nights at the beginning and end of our Golden Circle road trip. On the positive side, the staff was helpful in our reservations and then a change from original - always pleasant to deal with. We got the room at the end both nights with a private balcony like we requested. The room was... More

Went to this hotel with family after checking out of the Hotel Halsingland. Captain's Choice is clean, neat, variety of rooms, most with views of the water. This place is conveniently located to downtown by a block. They have a new lounge and a nice continental breakfast. The staff was very friendly, kind, and helpful. I would definitely stay here... More