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Westmark Baranof Hotel

3.0 of 5
127 North Franklin Street, Juneau, AK 99801-1280
Hotel amenities
Westmark Baranof Hotel
Ranked #6 of 16 hotels in Juneau
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159 reviews from our community

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Traveller rating
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    66
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    19
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Date Rating
Raleigh, NC
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 19 June 2013 NEW

Near the tourist area of Juneau, this older hotel is quaint, with glass door knobs and classic woodwork. The wifi access can be a bit difficult, but they do have it. The fitness room is small. only one of the 2 treadmills is currently working and the TV in the fitness room wasn't working either. The rooms are clean but... More

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See 3 more reviews by BCHARAL for Juneau
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 19 June 2013 NEW via mobile

I want to prefic this review with the fact that I travel often for business (over 80 nights a year stayed in a hotel on average). I typically stay at Marriott or Hilton properities but rarely do I stay at their nicest brands. This is my first time to Juneau and I was told to stay at this hotel by... More

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Kapaa, Hawaii
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 16 June 2013 NEW

I was extremely displeased with the OLD hotel. Our room we stayed in was small, very small. Soundproofing is non existing, we heard every conversation, phone call & TV show in the room next store and hallway. We heard every flush of the toilets in the adjacent rooms as if it was in our room. Our first night was kept... More

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See 3 more reviews by kauaiangel for Juneau
snohomish
1 review
2 of 5 stars Reviewed 4 June 2013

I was very displeased with the hotel. With the understanding that the hotel is an old building and they attempt to keep that theme, the room with 1 full and 1 twin was extremely cramped. However, that part I can overlook. The big issue for me was the parking. There is a regular lot behind the hotel that is very... More

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Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review
11 June 2013

I am so sorry that you had bad experience with the parking. When I was reviewing your comments, it appears you parked in the staff parking lot and I apologize our staff indicated it was ok to park there. In the summer this is not the ideal location because we have a full staff and they use the entire parking... More

Denver, Colorado
Top Contributor
213 reviews 213 reviews
16 hotel reviews
Reviews in 52 cities Reviews in 52 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 4 June 2013

This hotel looks a bit "used." Juneau is a small city and I'm not sure it can support a nicer hotel (most tourists come via cruise ship?). So I'm not really complaining, just saying what we experienced. We travel a lot and generally choose a mid- to higher-end hotel, so that's my comparison. The room was medium-size, clean; no concerns.... More

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See 7 more reviews by C B for Juneau
Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review
11 June 2013

I want to thank you very much for taking the time to write your opinion and for sharing such a positive comment about the Baranof Westmark on tripadvisor.com. I am pleased to hear that we could fulfill your expectations during your stay. It is very important for us that our guests feel welcome and comfortable within the whole hotel area... More

Sitka, ALaska
1 review
5 of 5 stars Reviewed 27 May 2013

TG - Sitka Just recently finished my 6th stay there. & was reaffirmed why I no longer even shop around for a place to stay in Juneau. Best location in town. Front desk staff is always smiling & helpful, without being fawning. The room had a great view & I didn't mind the weather being bad because the bed was... More

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Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review
4 June 2013

I am happy to hear that you had a wonderful experience at our hotel and enjoyed the food at our Capital Cafe, as it means we achieved our goal of giving each guest a memorable stay. We have a new Executive Chief and he brings allot of new tantalizing menu items to our restaurant. Also, we recently replaced all of... More

Anchorage, Alaska
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 17 May 2013

The Baranof is a historic hotel and it is largely maintained to balance comfort and the original design. Tiny work out room but decent equipment. Small rooms but adequate, plumbing is modern. The location is great, just above the shops and bars and during the legislative session many deals are done at lunch in the cafe and the bubble lounge.... More

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Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review
27 May 2013

We appreciate that you took the time to offer us your valued feedback. Being centrally located in downtown Juneau allows our guest the flexibility of visiting shops and the water front all within walking distance of our front door. Thank you once again for taking the time to write a review for the historic Baranof Westmark Hotel & Conference Center!... More

Los Angeles, California
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 15 April 2013

Stay here often for work. The corner rooms are the ones to shoot for. Food is tasty (breakfast is my favorite), room service is very prompt and the bar is usually a good place to strike up conversation even if traveling alone. Wifi service is good in room and in lobby. Beds are comfortable, though room furnishings and fixtures are... More

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See 8 more reviews by Miss_JB_916 for Juneau
Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review
27 May 2013

We appreciate that you took the time to offer us your valued feedback. I am happy to hear that you had a wonderful experience at our hotel and enjoyed the food at our Capital Cafe, as it means we achieved our goal of giving each guest a memorable stay. We have a new Executive Chief and he brings allot of... More

Spokane, Washington
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 10 April 2013

Our group stayed here for the week. Everyone seemed to have a nice experience. The rooms were fairly standard, nothing special, nothing out of the ordinary. Nice staff. The fish and chips at the bar were amazing! Also loved the salmon at the main restaurant.

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See 4 more reviews by JennetteP_13 for Juneau
Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review
27 May 2013

I am happy to hear that you had a wonderful experience at our hotel and enjoyed the fish and chips at the bubble room lounge, as it means we achieved our goal of giving each guest a memorable stay. It is very important for us that our guests feel welcome and comfortable within the whole hotel area and I am... More

Anchorage, Alaska
Top Contributor
108 reviews 108 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 8 April 2013

This is one of those places I wanted to give a good review to but, there are to many things to overlook. First the good, this is a really old hotel by Alaska standards so it hold a,ot of history and charm. The lobby and bar have lots wood and are nice places to sit and spend time. The Rooms... More

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See 5 more reviews by Foodsthegame for Juneau
Dana R, Director of Sales at Westmark Baranof Hotel, responded to this review
27 May 2013

Thank you so much for taking the time to share your comments about your experience when staying at the Baranof Westmark. We have a variety of rooms at the Westmark. On your next visit to Juneau I would like to give you a tour of our rooms and show you the different room types we have to choose from. Sometimes... More

 
 
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Additional Information about Westmark Baranof Hotel

Also Known As:
Westmark Baranof Juneau
Westmark Baranof Hotel Juneau
Address: 127 North Franklin Street, Juneau, AK 99801-1280
Region: United States > Alaska > Juneau
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites
Hotel Style:
#4 Business Hotels in Juneau
Price range (per night): RM451 - 643
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Largest hotel Juneau – Located in the heart of town. - The historic Westmark Baranof Hotel is centrally located in downtown Juneau within walking distance of the Centennial Hall, waterfront, cruise ship docks, shopping, state capitol and government offices. There is complimentary Wi-Fi throughout the hotel. •Convenient Downtown Location•195 Rooms and Suites•Cable TV•Room Service•In-Room Coffee Makers•Channel and Mountain Views•Walk to Historical & Cultural Sites and Cruise Ship Docks•Gold Room Restaurant & Bubble Room Lounge •Banquet/Meeting Rooms•Fitness Center•Free Parking•Free High Speed Wireless Internet available in all Public Areas•Free Internet Access in Lobby for Hotel Guests•Westmark Guest Rewards•Alaska Airlines Mileage Plan•A FEMA Certified Hotel•Smoke Free Environment. ... more   less 
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Westmark Baranof Hotel
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