During booking process the staff was very helpful and fast-responsing. They even called us to make sure they can provide exactly what we ordered. At the check-in I had to wait too long due to an annoying guest asking way too much from the receptionist, but having only one receptionist in a huge hotel on a Saturday afternoon is not... More

It's very hard to communicate with the people in the hotel because they are not very friendly and they don't speak English and even very little German (as Flemmish people from Belgium we could speak those languages..but not Hongarian of course) Children animation is only in Chinese..eugh...Hungarian, so even the clown animation isn't funny for our kids :-( The restaurant... More

Nice, new hotel. Very clean. Big rooms, very good food. And really good prices. Spa world is good, beautiful pools. All in all, pleasant place to relax yourself in saunas and pools (my favorite was thermal pool). Wish more staff can speak English. More

I took my mum & brother to a SPA-weekend to the Karos Hotel two weeks ago. We wanted some quiet time for us, relaxing after a busy year. The hotel is far from Budapest, when I booked I did not really realize this. Anyway, the check-in was quite quick, we got into our suite quickly (No free wireless in your... More

This place has the best facilities for a spa hotel in all of Hungary. You don't need to leave the premises at all, as the spa has an indoor/outdoor heated swimming pool, indoor thermal pool, childrens pool and a large massage pool with jets of water coming out here and there. The town spa is great, but the hotel facilities... More