Stayed here for a couple of nights in December and I must say I was a little underwhelmed. I had always been at the Sheraton for meetings etc but had never stayed there. The service was below par and the setup at the reception coupled with slow service means you are left standing waiting for long periods. On top of... More

This is one of the grand business hotels in Pretoria. It is guaranteed to impress your clients or associates when they visit. Decor is grand Tuscan Villa luxury, and the service is impeccable. Prices for room service, breakfast, drinks, and spa services are totally absurd though. Expect to pay over R200 per person for breakfast!!!! There is a MacDonalds two... More

Clean rooms, responsive and courteous staff. The personal attention from Check-In to check out made the stay a pleasure. I appreciated the check-in desk. They removed the large formal desk and replaced them with small informal check in desks scattered around the lobby entrance. Made for a personal touch. The location is good if you have government business, as it... More

We stayed at the Sheraton Pretoria for two days. The hotel is nice, the lobby is beautiful and picturesque and the staff are very friendly. But, the hotel is away from everything. There is nothing close by and it can get pretty boring if you are not working or do not have activities planned. The rooms are nice and spacious,... More

Choose to stay here because I wanted some luxury in the middle of a chaotic 2 week multi city trip around SA. Rooms seem perfectly good. But the restaurant/bar option is akin to an Ibis. Both are in essentially the foyer, the menu choice for both a la carte and buffet is terrible, and the drinks prices ought to make... More

For foreign visitors, paying R80 per night to keep your car in the basement (when you are already a paying guest) may seem reasonable, but for South Africans its really ridiculous, and should be included in the room rate. Internet is pedestrian and often breaks down. Breakfast was good, Lavazza coffee in the room a great touch (as were the... More

We stayed here twice within a month. As a Starwood Platinum we were upgrade to the 7th floor ( top floor) It also included the Lounge breakfast and happy hour in the evening, which was good. The rooms are fine - standard Sheraton facilities. The staff are good and very helpful. Where this hotel falls down is with the food... More

2nd stay - 2nd time really appreciated the extremely courteous staff all throughout the hotel. A big difference to most hotels in Pretoria area, and making so much of a difference. Location ok. Perfect for short business stays.

Neat hotel, very good service, could be the best hotel in Pretoria if they had a good kitchen. Rooms are big and very well maintained staff is helpful and smiling. The lobby bar is well furnished and a nice spot to start the evening. Internet is slow and unfortunately the food is not very good.The swimming pool is too small... More