Protea Hotel Roodepoort (South Africa): See 13 Reviews and 14 Photos

Address: 14th Avenue & Hendrik Potgieter Street, Roodepoort 1739, South Africa

Region: South Africa > Gauteng > Greater Johannesburg > Roodepoort

Amenities:

Bar/Lounge Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Wheelchair access

Hotel Style:

Ranked #2 of 2 hotels in Roodepoort

Price range (per night): RM210 - 388

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Protea Hotel Roodepoort - modern comfort you can afford. The Protea Hotel Roodepoort is ideally located in the West Rand, connected to the major business parks and head offices. Let everything go after a busy day whilst overlooking a beautiful lake and gazing at the lovely views of the city to the east and Magaliesburg to the west. Mix business with pleasure - make the most of your trip and visit some of the many attractions in the area. Get in touch with your roots with a trip to the Cradle of Humankind, and then explore your wild side at the Lion Park. Other sites nearby include Soccer City Stadium, Monte Casino and the Witwatersrand Botanical Gardens. The hotel has easy access to the N1, providing easy access to Greater Roodepoort, Krugersdorp, Sandton, Soweto and Johannesburg CBD. Roodepoort also has a busy business centre, with a large variety of shopping centres for guests to choose from; perfect for business and leisure. ... more less

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AlbanyHouse

Isle of Man

Contributor

12 reviews

5 hotel reviews

Reviews in 9 cities

2 helpful votes

“Good location for Business in Constantia”

Reviewed 28 May 2013

Just spent 9 nights at this location. The staff are excellent and the hotel manager should be very proud of all of them, they do an excellent job in looking after you, being friendly polite and helpful. There is a good transfer link in the mornings and the afternoons when you need to go for the hotel to and from... More

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Dear AlbanyHouse Thank you so much for staying with Protea Hotel Roodepoort and posting such a great review on TripAdvisor. You mentioned that I should be proud of the STAFF for their outstanding efforts and service excellence. I could not agree with you more and I am filled with pride and gratitude to be working with such an amazing TEAM.... More

prateek2410

Gurgaon, India

18 reviews

8 hotel reviews

5 helpful votes

“Steady path of decline!”

Reviewed 30 April 2013

I reviewed this hotel last year also & it was reasonable till then. However after 2 more stays (total of 6 stays - approx 30 nights in total) - my notion about the place changed this time. Thumbs up - The Staff! Unbelievably friendly when you meet them. Inspite of now having an easy surname (for non Indians), some of... More

prateek2410 has 1 more review of Protea Hotel Roodepoort

“Cosy place with minimal facilities / services”

Reviewed 11 August 2012

Dear prateek2410 Thank you for posting a review on TripAdvisor. I appreciate the honest feedback and your continuous support of Protea Hotel Roodepoort. It is very disappointing to hear of the concerns raised during your stay at our hotel. There is no excuse for the maintenance issues and I have addressed these matters with the relevant people. We are a... More

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mco2805

Liège

Reviews in 14 cities

“Good hotel and outstanding staff attitude”

Reviewed 7 March 2013

The pressure of the working day vanishes once you enter reception. Friendly and welcoming staff offers a welcome drink while reception formalities get done. Rooms are fresh, clean, modern and comfortable. Very Good ! No pool or fitness center found but I actually did not look for it.

Dear mco2805 It is great to hear about your wonderful experience with the hotel and STAFF. Thank you for posting such a lovely review on TripAdvisor. We pride ourselves on offering a fresh room, which is comfortable and clean, to every GUEST. I will commend the STAFF on the attitude you speak of and will also relay this message to... More

Bill H

Ravenshoe, Australia

Senior Contributor

37 reviews

10 hotel reviews

Reviews in 18 cities

21 helpful votes

“Very satisfied”

Reviewed 6 March 2013

Through my work I have stayed in many hotels from Europe through to the North Americas. My stay at the Protea Hotel Roodepoort was a very comfortable & pleasing experience. I found all the staff to be exceptionally friendly and helpful. A smile is always returned and service is prompt and efficient. The breakfast meals were of good quality and... More

Dear Bill H It is truly humbling to receive such positive feedback regarding all aspects of your experience at Protea Hotel Roodepoort. Thank you for taking the time to post a review on TripAdvisor. We are very conscious of the impact that friendly STAFF make during ones stay. Our TEAM is passionate about offering the best GUEST service and they... More

JuanMienie

South Africa, Gauteng

Senior Reviewer

10 reviews

9 hotel reviews

Reviews in 7 cities

15 helpful votes

“A Piece of Gold in the City of Gold”

Reviewed 15 February 2013

I know this is rather late, but rather later than never. We went for a weekend to this hotel - my wife, son and me! From the welcoming drink, to the treatment at the front desk - we felt like royalty. The friendliness and helpfulness of the staff is superb. The rooms are clean and fresh, while dinner an breakfast... More

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Dear JuanMienie GUEST feedback is always welcome, so better late than never is exactly right. Thank you so much for the 5 star rating and I especially enjoyed your title. Offering the best GUEST service is what we strive for and the fact that you and your family felt like royalty is reassuring. I will congratulate the STAFF on their... More

VeraTokai

Tokai

9 reviews

4 hotel reviews

Reviews in 8 cities

3 helpful votes

“Protea Hotel Roodepoort”

Reviewed 21 January 2013

In December, me and my family stayed at the Protea Hotel in Roodepoort. The room was ok with all the usual amenities that you can expect at any other Protea Hotel. The staff was friendly. The only problem that I had is that there wasn't a pool to cool off in after a long and hot day of travelling. Their... More

Dear VeraTokai December holidays are always special times to spend with family and friends and I thank you for choosing Protea Hotel Roodepoort to do that. I am proud to say that the STAFF is very helpful, welcoming and friendly, and I am delighted to hear of your compliments towards them. I will definitely pass them on. The Africa sun... More

eyag

Perth, Australia

3 hotel reviews

Reviews in 6 cities

1 helpful vote

“Great Staff”

Reviewed 16 October 2012

Stayed at the Protea Hotel Roodepoort for 10 days - hotel room really comfortable, breakfast amazing coffees great. Room basic but when I said I needed a bar fridge for my medication etc one was deliveered. I found the staff to be so helpful and friendly and when I was ill for a day the fussed over me and kept... More

Dear GUEST, Thank you for your words of appreciation and GUEST Feedback that you completed on trip advisor. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally... More

SANDJAW

Nairobi, Kenya

Top Contributor

60 reviews

37 hotel reviews

Reviews in 30 cities

46 helpful votes

“Appalling start.....”

Reviewed 12 August 2012

My colleague and I arrived with five cases and would have expected a bell-boy to at least offer help but no such staff member appeared. The initial welcome from the check-in desk was nice but then with a confirmed reservation for two rooms at the Protea Roodepoort, you have to ask yourself why the check-in process took 40 minutes. The... More

Dear GUEST, I refer to your recently completed GUEST Feedback on trip advisor. On behalf of the management and STAFF at Protea Hotel Roodepoort, I would like to apologise most sincerely for your unacceptable service experience. We are extremely saddened by your feedback. As you are aware, Protea Hotels prides itself in delivering the best GUEST service and strives to... More

“Cosy place with minimal facilities / services”

Reviewed 11 August 2012

The rooms are quite cosy & comfortable. The staff is very warm. However you can find couple of issues (like broken light etc) here & there which will not be easily resolved even after complaining. The only food served there is a buffet breakfast, which is pretty average. I have stayed there 4 times so far & experience has been... More

“Steady path of decline!”

Reviewed 30 April 2013

Dear GUEST, We are in receipt of your GUEST Feedback regarding your stay with us at the Protea Hotel Roodepoort.Thank you for taking the time to give us feedback, thus assisting us in continually improving our standards. We would like to take this opportunity to apologise for the disappointment you experienced due to the unresolved complaints you brought to our... More

zaheergb

Cape Town, South Africa

59 reviews

27 hotel reviews

Reviews in 29 cities

38 helpful votes

“Rooms average, service awful”

Reviewed 15 July 2012

Its no exaggeration to say this was one of my worst check in experiences ever. The woman at reception could not find my reservation, and made no effort to try and look any further than her nose. She was completely unhelpful. I find this to be a fairly consistent experience with Protea Group hotels. The lift was also not working.... More

Dear Mr Goodman, Thank you for taking the time to send us your feedback through trip advisor. Your feedback is highly valued and will be used constructively to maintain and improve our standards of service. Please accept my sincere apologies for the inconvinience and the discomfort that you experienced during your stay. Your feedback regarding the unaccepatable standard of service... More

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Protea Hotel Roodepoort

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