We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Durban

5.0 of 5
12 - 14 Walnut Road, Durban 4001, South Africa
Hotel website
Hotel amenities
Special Price
25% off The Great Getaway
Hilton Durban
Ranked #6 of 41 hotels in Durban
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

248 reviews from our community

Traveller rating
    72
    108
    48
    14
    6
See reviews for
Families
27
 
Couples
50
 
Solo
29
 
Business
121
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cape Town
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 20 May 2013 NEW

The Hilton Hotel made our Indaba stay! Simple, effective and a home from home with the friendliest, most efficient staff a busy executive could hope for! Speaking of which, the Executive Club is a nice to have for most but a must have for those who wish to do business in style. Thank you to all at the hotel who... More

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 16 May 2013 NEW

Attending Indaba trade show, i have to say it was challenging to find an hotel in Durban with good reviews without breaking the budget. The Hilton was my choice especially for the location being pretty much attached to the ICC, even if slightly over budget. I have been in other Hilton around the world and i went for it. Reception... More

Was this review helpful? Yes
HiltonDurban, General Manager at Hilton Durban, responded to this review
20 May 2013

Suntoucher, thank you for your constructive feedback. I am glad to here that you joined us for the Indaba. You comments of the décor have been noted, I am glad you found the service very attentive. Thank you once again, and let us know when you visit again so we can ensure you are taken care off. Kind regards Moe... More

Hilton Durban, South Africa
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

Excellent hotel for business travel - facilities very nice - staff super freindly and efficient Best though was the food and beverage - fantastic range and quality in all outlets - service swift and competent

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

Durban, South Africa
1 review
4 of 5 stars Reviewed 8 May 2013

All staff were professional and on the ball. Despite being a little tired, the room was very comfortable and nothing was lacking. One of the most comfortable beds I've ever slept in! The restaurant caters for all preferences and there was a delicious spread for both dinner and breakfast. The restaurant itself is lacking in ambience, but it's perfectly adequate.... More

Was this review helpful? Yes

Review collected in partnership with Hilton Hotels & Resorts

HiltonDurban, General Manager at Hilton Durban, responded to this review
20 May 2013

Katie S, it is always good to receive constructive feedback about the staff and the hotel and I thank you for that. The beds are Serta Serenity Collection which is made for Hilton, so I am glad it’s the best bed you ever slept in. Thank you once again. Kind regards Moe Hamza General Manager More

Umtentweni
Top Contributor
65 reviews 65 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 8 May 2013

I stayed for one night to go to a show in Durban. It is very central and it was easy to get a taxi to go to the show as they are parked outside the hotel. The rooms are nice and clean with comfortable beds and a lovely view over the city. It is not a beachfron hotel so its... More

Was this review helpful? Yes
See 11 more reviews by TravelBug4235 for Durban
HiltonDurban, General Manager at Hilton Durban, responded to this review
10 May 2013

Dear Guest, thank you so much for taking the time to post a review on Trip advisor. I am glad you enjoyed your stay at the hotel. Yes the hotel is centrally located close to the city centre and beaches. Its great to hear that you enjoyed the facilities whilst you stayed with us. Thank you so much and looking... More

Rogers, Arkansas
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 May 2013

This is a very nice hotel with good facilities and attached to a conference center. It is in the city center and the neighborhood is not the best. The restaurant is amazing with great breakfasts and scrumptious dinner buffets. I do recommend however only for work in the city center.

Was this review helpful? Yes
HiltonDurban, General Manager at Hilton Durban, responded to this review
9 May 2013

Dear Jimmy P Thank you for your comments on Tripadvisor. I am glad to hear that you enjoyed the facilities at the hotel and you found the food in the restaurant amazing. Thank you so much for your comments. Warm Regards Moe Hamza General Manager More

London
Top Contributor
50 reviews 50 reviews
45 hotel reviews
Reviews in 43 cities Reviews in 43 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 29 April 2013

I recently stayed on a business trip to South Africa. As a frequent traveller to South Africa, I’ve stayed in a number of different hotels across the region. The Hilton in Durban is a “good quality” hotel, not “great” and not “poor”. Well above average, though. You’re greeted, upon arrival, by a very jovial man to take your bags with... More

Was this review helpful? Yes
HiltonDurban, Guest Relations Manager at Hilton Durban, responded to this review
2 May 2013

DH Surrey, thank you for your comments. Our doorman, Obed ensure all our guests that arrive at Hilton Durban are made to feel most welcomed from the time they enter the hotel until they depart with his infectious hospitality. We strive to ensure we are consistently exceeding our guests experience by having a great selection at the bar, having taxi’s... More

Long Beach, California
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 28 April 2013 via mobile

I'm a Hilton honors member and thus I'm biased towards choosing Hilton but not about hotel. I chose the hotel for business and will definitely recommend this hotel to any one who wishes to stay in city centre for business or convention. Adjacent to International Convention Centre, North Beach, Harbor and right at the city centre. Convenient location, good service... More

Was this review helpful? Yes
HiltonDurban, General Manager at Hilton Durban, responded to this review
29 April 2013

Dear Valued Hilton Honors Member, thank you so much for taking the time to post a review on Trip advisor. It is always great receiving feedback from our most valued guests and our repeat guests, as this allows us to measure our consistency of service and friendliness to our guests. Thank you once again and looking forward to welcoming you... More

Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 28 April 2013

Stayed 3 nights early April.The staff compensated with their service as the rooms looked dated and tired.The room had a stale smell and serious need to be revamped.We booked the club room and was disappointed with limited internet access. The breakfast was very average Would only go back as a last option.

Was this review helpful? Yes 1
HiltonDurban, General Manager at Hilton Durban, responded to this review
29 April 2013

Intuitive99, thank you for your constructive feedback. I am glad you enjoyed the service that you received by the staff. Your comments have been discussed in detail with our Executive Housekeeper, Food and Beverage Manager and Operations Manager. Please do let me know the next time you visit our hotel so I can ensure that all your requirements are met.... More

Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 27 April 2013

On a recent business trip - I had to spend 6 nights away and was dreading living in a hotel. This hotel was magical. From very welcoming staff to sumptious meals - every moment was favourable. Being less than a minute away from the Durban ICC makes it the sensible stay whilst at a conference. Beach hotels offer a nicer... More

Was this review helpful? Yes
HiltonDurban, Guest Relations Manager at Hilton Durban, responded to this review
29 April 2013

Dear valued guest, thank you for taking the time to post a review on trip advisor. It is always great to hear that you found our staff welcoming and you were also able to experience our food during the 6 nights you spent at our hotel, as we are always striving to create a home away from home experience for... More

Belaire Suites
Great value on a similar hotel
Durban, KwaZulu-Natal
3.5 of 5 stars 95 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Durban
Trendy
The Oyster Box
The Oyster Box 4.5 of 5 stars 254 reviews
Good for business
Quarters Hotel
Quarters Hotel 4.0 of 5 stars 48 reviews
Near the beach
Garden Court Marine Parade
Garden Court Marine Parade 3.5 of 5 stars 60 reviews
Near the beach
City Lodge Durban
City Lodge Durban 4.0 of 5 stars 43 reviews
Show Prices ABS:HotelCheckRates-d575368?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d307117?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d299216?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d305788?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Durban hotels
Suncoast Hotel and Towers 4.0 of 5 stars 61 reviews Belaire Suites 3.5 of 5 stars 95 reviews The Concierge Boutique Bungalows 4.5 of 5 stars 48 reviews The Benjamin 4.5 of 5 stars 71 reviews
Show Prices ABS:HotelCheckRates-d649826?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1009878?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1793571?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1010456?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 41 hotels in Durban, ranked by popularity

Been to Hilton Durban? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Durban

Also Known As:
Hilton Durban Hotel Durban
Hilton Durban Hotel
Hilton International Durban
Durban Hilton
Address: 12 - 14 Walnut Road, Durban 4001, South Africa
Phone Number:
Region: South Africa > KwaZulu-Natal > Durban
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Durban
#4 Business Hotels in Durban
Price range (per night): RM323 - 1,130
Hotel Class:5 star (5*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Agoda, Hotels.com, AsiaRooms, Tingo and Venere so you can book your Hilton Durban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Durban, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Durban
Show the lowest price for this hotel (from our partners)
Show Prices