This was once a nice hotel but now the place is dated and the facilities patchy. Staff are friendly and enthusiastic. Service is good enough but several things put me off; when I checked in there were two filthy bed bases abandoned in the corridor, quite disgustingly soiled and torn, which created a bad impression. They were there all afternoon... More

This is the 4th time I have stayed at this hotel and still havent encounted any problems. Booked the pickup from the airport which was only 300 rand (£25) for @ 30KM not bad...Friendly check in, nice big clean room with 42inch LCD TV, close to city centre, 2km from Moses Mabhida stadium ( well worth a tour)@ 15 KM... More

I am never suggesting this place to anyone - the service was horrendous and the cleaner was rude to us. We were still using the dirty towels so we couldn't swop them with the clean ones and she refused to give them to us. She clicked her tongue at my friend and walked away screaming her name back at us... More

The room is a fair size with kitchen area. My bath was stained with green mould.... Sleep quality was OK. Breakfast was fair, but the crockery and cutlery was dirty. Staff were friendly. Location was good. Plenty of carparking. The restaurant just next to the hotel was fun and good value. The hotel is not bad value for money. More

Overall it is a nice hotel. The rooms are large and clean. The hotel staff is very friendly and helpful. Breakfast is included and is pretty good. The hotel restaurant is good, but not great. Location is great. Beautiful view from my room of the Indian Ocean, and only a 40 minute walk to the beach. Easy transport to and... More

Been to this hotel dozens of times. The food is always plentiful, freshly prespared and yummy. The staff are amazing, helpful, friendly and fun. but always very professional. The team work so well together. The singer there was brilliant!!!! Thankyou all so much for lots of happy memories. More

No heating in the rooms and it really needed it. TV remote not working properly. Internet slow and expensive. Phoned twice and got two rates. More

Having travelled extensively and stayed in countless hotels both on business and with the family I found the Riverside Hotel to be one of the nicest and best hotels I've ever had the pleasure to stay in. I stayed with my family both at the the start and end of a three week holiday in KZN for a total of... More

This hotel is nothing special but is reasonable as a business hotel with some nice spa facilities. The food is plentiful and reasonable quality. Overall nothing special but I will use again. More