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All 8 Hluhluwe hotels

Protea Hotel Hluhluwe & Safaris

3.0 of 5
104 Main Road, Hluhluwe 3960, South Africa
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Protea Hotel Hluhluwe & Safaris
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28%
Ranked #8 of 8 hotels in Hluhluwe
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52 reviews from our community

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Sacramento, California
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 28 March 2013

We stayed here 2 nights while visiting Hluhluwe game park. It is a fine hotel for a couple of nights, but pretty dated. The rooms were large, the dining area was nice and large and staff very friendly. This was our first hotel where we didn't get any bottled water although it is safe to drink the water here. Nice... More

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Hotel_Management2010, General Manager at Protea Hotel Hluhluwe & Safaris, responded to this review
3 April 2013

Dear guest, Thank you for taking the time to share your experiences with your fellow tripadvisor community members! We are happy to receive your kind commendations on the level of service received from our TEAM members at the Protea Hotel Hluhluwe, and we will celebrate this accordingly. We are also glad to announce that our rooms will soon be undergoing... More

Illinois
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 14 March 2013

The location of this hotel was great, right by the game reserve. The public spaces were quite nice. We enjoyed the dancing in the evening. The dinner and breakfast buffets were excellent. The room was average and needs updating. The bathroom in particular needs work - the light didn't work properly and the shower tile had build up. I did... More

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Hotel_Management2010, General Manager at Protea Hotel Hluhluwe & Safaris, responded to this review
15 March 2013

Dear "LissaJ41", Your candid feedback on your stay with us is much appreciated! I am glad to announce that a refurbishment program of all of our guest rooms has already been initiated and will be completed in a few months time. I am sure that this will address your comments around the required room upgrade. And on behalf of the... More

Hillcrest, South Africa
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 25 February 2013

Its always disappointing when an establishment relies on its popularity due to nearby attractions, and cannot stand on its own. This has been my experience with most establishments in and around the Hluhluwe over the years. In short the Protea does nothing wrong, but also does not excel in any one area. For all intents and purposes, average, with a... More

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Hotel_Management2010, General Manager at Protea Hotel Hluhluwe & Safaris, responded to this review
4 March 2013

Dear "Chrisjoo", Thank you for sharing your experiences on TripAdvisor! As you can imagine, we are disappointed to hear that he have been unable to exceed your expectations during you stay with us when visiting the Hluhluwe - Umfolozi area. I can assure you that it is not our TEAM's intention nor our goal to merely offer a bed, food... More

Durban, South Africa
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 February 2013

we had a good stay at the hotel. it is bit on the older side in terms of decor , but our room and bath was very clean . everything thing worked well. the staff are very friendly and helpful . breakfast and supper (buffet) was good , with a good selection. there are pleanty of shops and some take... More

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Hotel_Management2010, General Manager at Protea Hotel Hluhluwe & Safaris, responded to this review
20 February 2013

Dear "sachin s", Your kind and honest feedback is much appreciated. Thank you for sharing this with your fellow tripadvisor community members. We will most definitely discuss your comments around further enhancing the entertainment options at the hotel as suggested by your kindself. Thank you for assisting us in our thinking to further improve our services and facilities. Warm regards,... More

Chicago
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 11 February 2013 via mobile

Hotel is located right near game reserve, and since i cant compare with other properties i the area, i can base off what i assume. Hotel has great public areas. Nice lobby with free, easy to connect wifi. There's also a computer to connect to if you don't have a mobile device. Nice pool area although to pool wasn't very... More

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Hotel_Management2010, General Manager at Protea Hotel Hluhluwe & Safaris, responded to this review
14 February 2013

Dear "chisistas", Greetings from South Africa. Thank you for the candid feedback on your stay with us. Glad to hear you enjoyed our food offering, both for breakfast as well as dinner. But even more appreciated are your comments on the service received by all of our TEAM members at the hotel. I can ensure you that this will be... More

Saint Louis, Missouri
Top Contributor
106 reviews 106 reviews
27 hotel reviews
Reviews in 61 cities Reviews in 61 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 February 2013

Public areas of this hotel were inviting and spacious. Whatever renovation money has been spent here was concentrated in the public areas and the grounds.. The buffet dinner was very good. A nice selection of salads, breads, warm vegetables, stews, and hot meats were tasty and not steam tabled overdone. Skip the desserts, which looked better than they tasted. Breakfast... More

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Hotel_Management2010, General Manager at Protea Hotel Hluhluwe & Safaris, responded to this review
4 February 2013

Dear Darbymo, Greetings from Hluhluwe, South Africa! On behalf of the entire TEAM, thank you for the honest feedback. Glad to hear you have enjoyed your enjoyed our food offering at the hotel, both in the evening as well as our breakfast service. I will share your kind comments with the kitchen and restaurant crew. I am also happy to... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 28 January 2013

Not impressed by this hotel at all. The only communal ladies bathroom in the hotel smelt horrific, like the sanitary bins needed changing! My stomach turned each time i was forced to walk in. Each time a member of our conferencr group raised this they acted surprised. When asked for another option i was practically laughed at. The rooms are... More

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Hotel_Management2010, General Manager at Protea Hotel Hluhluwe & Safaris, responded to this review
31 January 2013

Dear "touristmt", On behalf of the Protea hotel Hluhluwe TEAM, I would like to offer my most sincere apologies for the various service lapses experienced during your most recent stay. We sincerely appreciate your candid feedback - as it’s only with true and constructive feedback that we can correct our errors and strive to improve. Unfortunately, I was not at... More

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Cape Town Central, South Africa
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 25 January 2013

Room was clean and comfortable. Water pressure in shower was not up to standard, sometimes water was off for a couple of minutes. (In peak season?? - not good!) Evening buffet was excellent. Pool area very relaxing, children enjoyed it in the afternoon after the national park drives. Staff were not over friendly, but average. If management work on customer... More

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Hotel_Management2010, General Manager at Protea Hotel Hluhluwe & Safaris, responded to this review
28 January 2013

Dear HRH80, Thank you for your candid feedback on your stay at Protea Hotel Hluhluwe. Of course, we are delighted to hear that you had a comfortable stay with us and enjoyed the beautiful sights and sounds of the surrounding area. However, we are also a bit disappointed to hear that our TEAM was not able to exceed your expectations... More

Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 24 January 2013 via mobile

The Hotel has some good and not so good points. The rooms were clean and the staff friendly but that is about all that was good about our stay. The wifi did not work at all during our stay of 2 days. The water pressure and temp. Control was non existent in the showers... It was impossible to have a... More

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Hotel_Management2010, General Manager at Protea Hotel Hluhluwe & Safaris, responded to this review
25 January 2013

Dear "Yike", A short note to thank you for the candid feedback. Of course, we are disappointed to hear that we have not been able to exceed your expectations during your stay with us, although I will most definitely share and celebrate your comments around service friendliness with the entire TEAM. We experienced several unfortunate power and water issues during... More

Top Contributor
50 reviews 50 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 24 January 2013

In comparison to the rest of the hotel, the accommodation at the Lodge is 5 star. Sleeps 8 people, very authentically decorated, use of a butler if required (at a cost), own swimming pool, bbq facilities and kitchen (all appliances were high tech, separate from the main hotel but still within walking distance (within the same grounds) and very competitively... More

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Hotel_Management2010, General Manager at Protea Hotel Hluhluwe & Safaris, responded to this review
25 January 2013

Dear "AwA123", Thank you for your kind recommendation! I am sure your fellow trip-advisor users will appreciate the detailed feedback. We have taken note of all the areas of improvement raised and discussed this in our management meeting. Furthermore, we are currently discussing various refurbishment plans for the main hotel with our owners, which we hope to announce soon. So,... More

 
 
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Additional Information about Protea Hotel Hluhluwe & Safaris

Also Known As:
Protea Hotel Hluhluwe And Safaris
Address: 104 Main Road, Hluhluwe 3960, South Africa
Region: South Africa > KwaZulu-Natal > Zululand > Hluhluwe
Amenities:
Bar/Lounge Business Centre Free High-Speed Internet Free Parking Children Activities Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 8 hotels in Hluhluwe
Price range (per night): RM225 - 1,197
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Protea Hotel Hluhluwe & Safaris - Luxury Set in the Heart of The Zulu Kingdom. Rich in natural ambience and with a distinctively African rhythm, Protea Hotel Hluhluwe & Safaris treats guests to luxurious accommodation, tantalising cuisine, and a world-class service with friendly staff who live the motto "hospitality is our game". The Protea Hotel Hluhluwe & Safaris encourages visitors to leave the modern world behind and to embark on a discovery ... the untamed beauty of Kwazulu Natal's Elephant coast and the neighbouring wildlife and marine reserves have created a vibrant eco-system of unrivalled diversity. Soak up the sun at the swimming pool terrace and feel the cultural richness in the evenings whilst sipping on a refreshing sundowner and watching the Zulu dance shows are held beneath the magnificent Umkanyakude (Fever) Tree. At Protea Hotel Hluhluwe & Safaris, you'll discover the wild nature of Africa, rejoice in the luxury and revel in the friendly warmth of one of Africa's most welcoming hotels! ... more   less 
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