Staff very pleasant, room was clean. The place had a tired feeling about it, its old and needs updating. We were there for valentines night, we ate in the restaurant and although that appeared tired too the food was amazing, we had the set menu and it was very cheap and definitely great value for money. Service in the hotel... More

These people know nothing about how their own terms work, servoce is shocking from both hotel manager and headvoffice. Booking #3381. I wont recomend anyone here as you will not get service here. I paid, cancelled, and did not get my money back. It took me 12 phone calls to get a response from this place, all i got was... More

stayed at the Wilderness beach hotel "[pearl of wilderness" in Feb 2013, really great experience, staff very friendly and happy to assist in any way, breakfast really nice also, and very close to all attractions Wilderness has o offer, only downfalls that the rooms are bit old but i believe they are renovating them ,

I did my annual holiday visit to The Beach Hotel, and must add that I was welcomed back by the friendly staff, William, and Mr Louw at the Front Desk, Amazing people. The General Manager, Mr Zander was also very friendly, and made time out of his busy schedule to welcome me, also Mr Zander is very helpful, and could... More

went there 17 Dec 2012 to 24 Dec. The hotel is situated perfectly, but they were busy renovatingthe place why in December at their busiest time of the year i really dont know maybe just bad planning. my room was on the ground floor right by the green pool which three days later they only started to try and get... More

Stunning view but the Hotel itself is very old with poor service. The breakfast in the morning is nothing special and rooms are very basic. We only stayed here for one night which was not too bad but will not stay there again.

We paid a huge amount of money to stay in this hotel, we were charged R850 a night. and we stayed there for 6 nights. So let me share my experience with you. our 1st room. was dirty, cigarettes butts on the balcony, floor dirty, and a clear sign that this room was not cleaned before we arrived, So my... More

We stayed there for two nights as most other places in Wilderness were fully booked. The hotel was "refurbishing", wich meant workers painting the roof without any safety features in 30 degrees heat. Inside it was dirty and run down, the pool was not clean. Breakfast was ok, the rooms was not that clean but ok, but not for the... More

i will never either refer this hotel to anyone! one thing to be in the process of refurbishment but it could at least have been kept clean. No regard for safety whilst refurbishing! Terrible mouldly smell in the bedroom. Slept with the patio door open entire night! Will never go back.