Protea Hotel Centurion (South Africa): See 51 Reviews and 37 Photos

Also Known As:: Protea Hotel Waterfront

Address: Cnr Gordon Hood & Hendrik Verwoerd Ave | PO Box 7999, Centurion 0046, South Africa (Formerly Protea Hotel Waterfront)

Region: South Africa > Gauteng > Centurion

Amenities:

Bar/Lounge Business Centre Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #3 of 8 hotels in Centurion

Price range (per night): RM224 - 577

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Protea Hotel Waterfront Centurion – Affordable elegance on the Water’s Edge. Protea Hotel Centurion is located on the safe and tranquil Centurion Waterfront, midway between Johannesburg and Pretoria. The Hotel is situated adjacent to the Centurion Mall shopping complex with its variety of restaurants, bars, boutiques, cinemas and banks. This elegant 4–Star Hotel is surrounded by beautiful landscaped gardens, complimented by an outdoor pool and lake deck overlooking the Centurion Lake, ideal for sundowners. If it is luxury you are after, the hotel offers 131 standard African themed bedrooms, 44 modern contemporary self-catering suite apartments, 1 additional studio room and 1 VIP presidential suite with a balcony, overlooking the lake. Located on the water's edge is Protea Hotel Centurion's a la carte restaurant, Emanzini, with its contemporary African atmosphere. The trendy bar and lounge area is the ideal place to come and enjoy a drink after a hard day’s work. Protea Hotel Centurion's mantra is to offer exceptional service, style and comfort with the best rates guaranteed. The tranquil location, as well as attention to personal detail, guarantees an experience unmatched by others for both leisure and corporate travellers. ... more less

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welwyn_steve

Welwyn

Senior Contributor

23 reviews

16 hotel reviews

Reviews in 16 cities

30 helpful votes

“Not the best”

Reviewed 20 May 2013 NEW

Stayed here for a couple of days while on business. Was promissed a lake facing room but mine only overlooked the highway. The room was not bad large, well decorated and nicely stocked bathroom. Staff seemed to prefer to talk to each other, than be attentive to customers needs. Food was OK. Small bar area not bad for the evening.... More

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Dear welwyn_steve Thank you for providing us with feedback and for posting it on TripAdvisor. It is our goal to meet and exceed GUEST expectations and it is concerning to me that your experience does not resemble this. There is no excuse for the below par service that you received and this does not reflect our aim of providing the... More

Smith-Muick

Johannesburg, South Africa

Reviewer

3 reviews

3 hotel reviews

Reviews in 2 cities

“Excellent!”

Reviewed 3 May 2013 via mobile

The whole experience was excellent, the staff are friendly, the service was good & the food was also good.would definately stay with them, only glitch was that the duty manager had an attitude when we asked to be moved to another room.

Dear Smith-Muick Thank you for your feedback and for posting it on TripAdvisor. A ‘5 out of 5’ score is definitely what we aim for and the TEAM will be delighted to hear your comments. Excellent is a very powerful word and we are only too happy to have been able to host you and offer you the best GUEST... More

Francoise J

Louis Tricahrdt

Senior Reviewer

9 reviews

8 hotel reviews

Reviews in 6 cities

9 helpful votes

“BETTER TRAINING FOR DUTY MANAGERS.”

Reviewed 23 April 2013

A few minor problems are hampering total customer satisfaction at this establishment: 1. Why lock the side door of this establishment at 22H00 in the evening? It’s only situated 10 meters from the security gate of hotel. We had to walk around the complete hotel in the absolute pouring rain to get to the hotel. (There are doors leading from... More

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Dear Francoise J Thank you for your valued feedback regarding your recent stay at the Protea Hotel Centurion. I am delighted to hear of the positive impact that Anel had on your stay. Offering the best GUEST service is imperative to our success and I will congratulate Anel on her efforts. We have an on-going training program in place to... More

doranobi

NYC

7 hotel reviews

Reviews in 8 cities

3 helpful votes

“Not value for money”

Reviewed 16 April 2013

I agree with my fellow reviewer below. It is a standard business hotel and not bad, but not value for money. The first night was a holiday rate and the second night the rate went up double.... . The rate does not include a breakfast (not like other Protea Hotels). Wifi is free till 100MG (? sorry not certain) but... More

Dear doranobi I appreciate the time you have taken to post valuable feedback regarding your recent stay with us. As the majority of our GUESTS travel on business, our rates during the week differ from that of the weekend. As a result, depending on which rate one books, breakfast may or may not be included. I apologise for the inconvenience... More

Shlbre

Tel Aviv, Israel

34 reviews

15 helpful votes

“2 nights at the protea Centurion”

Reviewed 18 March 2013

not a bad hotel but too expensive for what you get isolated location and simple room staff is doing their job - not more than that the only added value that I can tell about is that the centurion mall is very near by

Dear Shlbre Receiving feedback via TripAdvisor is appreciated by the TEAM and motivates us to continue searching for excellence. Our location nearby the Centurion Mall offers shopping and alternative dining within a short distance. We are also very close to Supersport Park Cricket Stadium and the new Gautrain Station for easy transport to the airport or CBD; all of which... More

alfie73

Sunderland, England

“Love it here....”

Reviewed 26 February 2013

I have stayed at this hotel a few times on business trips, the latest stopover being 6 months,to me that says everything. I love it here, the staff, all of them, are fantastic,they cannot help you enough, without being in your face. I get a friendly face every time I leave or return, even the security staff are friendly, and... More

Dear alfie73 It has been an absolute pleasure hosting you at Protea Hotel Centurion and the STAFF will be so pleased with your comments. The entire TEAM is very passionate about exceeding GUEST expectations and creating a friendly, feel at home environment. It is very heart-warming to hear that you experienced this with STAFF from all departments. Thank you for... More

Carsten B

Utting am Ammersee, Germany

Contributor

18 reviews

14 hotel reviews

Reviews in 15 cities

“This time I got the poorest room”

Reviewed 21 February 2013

At my first stay I had a room in the 3rd floor, which was fine. This time I got a room (130) in the 1st floor, which was directly at the climate devices from the lobby, very loud, even when the windows were closed. Not worse any penny, sleeping nearly impossible. The hotel was fully booked, so no chance to... More

Dear Carsten B Thank you for your comments expressed on TripAdvisor. Please accept my sincerest apologies for the inconvenience caused by the noise on the first floor. You mentioned that during your previous stay you were on the 3rd floor and that room was to your liking. I completely understand your concerns as the 3rd floor suites have been renovated... More

BlommetjieBlommetjie

Bloemfontein, South Africa

7 helpful votes

“Protea Hotel Centurion - Great service – perfect location”

Reviewed 4 January 2013

We arrived at the O.R. Tambo International Airport on 01/01/13 for a business meeting in Centrurion (Pretoria). It was extremely easy and convenient to take the Gautrain from the Airport to Centurion. I was a bit skeptical to book at the Protea Hotel Centurion, due to some of the advice given on TripAdvisor. We were however pleasantly surprised! The booking... More

Dear BlommetjieBlommetjie Thank you for taking the time to write such a detailed review of our hotel, which mentions all of the wonderful aspects that we offer. The STAFF have proven that they continue to put huge amounts of effort into offering the best GUEST service. Your comments regarding their friendly attitude and constant eagerness to please is great to... More

cherriesfan_9

cotswolds england

Top Contributor

113 reviews

32 hotel reviews

Reviews in 56 cities

45 helpful votes

“Excellent accommodation clean and comfortable”

Reviewed 1 December 2012

Very tired from our long flight, our welcome at the front desk was just right ; helpful, informative and professional . Our comfortable suite had plenty of room, a useful kitchenette, with microwave and fridge. There was also a well furnished living room with a three piece suite. In the separate bedroom there is a lovely comfortable big bed, and... More

Dear Cherriesfan_9, Thank you for very much for taking the time to review our hotel and for the fantastic comments with regards to your overall experience. I am delighted to hear that you found our facilities up to standard and the STAFF very commendable. I would like to sincerely apologise for the mix up with your evening meal in particular... More

Cath C

Livingston, Scotland, United Kingdom

7 reviews

4 hotel reviews

Reviews in 7 cities

11 helpful votes

“Disappointed”

Reviewed 6 October 2012

We stayed 24th to 28th Sept. Arrived mid afternoon, we were very disappointed in the room we were given really needed some TLC, spoke to Reception and the Manager upgraded us to a Deluxe room which sorry was still not up to scratch. We ended up having to upgrade to a Suite at 300 rand/£25 per night (1,200 rand/£100) to... More

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Dear Cath C, Thank you very much for taking the time to review our hotel, your feedback is greatly appreciated. I would like to sincerely apologise for the terrible experience during your visit in September. Our suite apartments are available at an additional surcharge of R300 as they come with a separate lounge area and kitchenette and are also more... More

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Protea Hotel Centurion

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