We arrived in the evening and the room was nice and but when we were about to go to bed i saw something on my husbands pillow and i turned the light on and it was a bed bug and we got off the bed thank god we did not get under the covers there were 4 more. We told... More

1) Misleading info. Charged $300 deposit on top of $212 upon check in. Was never told about a deposit previously. 2) Front desk lady (Catherine) as rude as rude can be! If I weren't brought up properly, I probably would have cursed her out. 3) Received phantom charge of,,, wait for it,,, $1,876.68 from this hotel that no one can... More

Where to start with the Island Inn Hotel... first off the dates of our tripped changed do to one of our friends getting ill, when we called to verify with the Island Inn that it would be ok to push it back a day they agreed that it would yes that would be no problem. So little did I know... More

I stayed here for two weeks at the weekly rate of $360.00 per week including tax. Therefore, my bill was to be $720.00 at checkout. I verified this with the male clerk on duty at the time of check in. When I checked out this morning, my bill was $770.00. I asked why my bill was not at the agreed... More

We stayed at the Island Inn Hotel for Business and didn't want to spend a lot of money. The Hotel was fine for what we were looking for, and were especially pleased with the location. Just a short walk to the lake, and paths along the lovely channel ending at London Bridge. Convenient for Restaurants there. Nice if you like... More

We stayed here on a weekend in the summer and nothing was remotely ok. The rooms had bugs and webs, the smell was horrifying and the staff was down right rude!! Do yourself a favor and never stay here!!!!!!!! More

Unless you are on spring break with college buddies, skip this place. The walls are so thin and the place is ridiculously noisy. We asked the front desk clerk if we can switch rooms to be away from stairwell and lobby and she laughed and said, "this is a resort town, what did you expect." Obviously i expected to be... More

After staying here 20 yrs ago, we thought we would give it another try. But walls still thin, mattresses thinner and bed sheets worse. Room was clean and employees friendly and helpful. More

We stayed here on our road trip more by accident than plan. It was ok, nothing special, a bed for the night really. The tattoo'd guy on the front desk was very friendly once we got chatting to him. Stay here if you want a reasonable rate and decent room. More