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Garden Court Polokwane

3.0 of 5
cnr Thabo Mbeki & President P Kruger Sts, Polokwane 0699, South Africa
Hotel amenities
Garden Court Polokwane
Ranked #6 of 10 hotels in Polokwane
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19 reviews from our community

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Date Rating
1 review
1 of 5 stars Reviewed 29 April 2013 via mobile

There is a need to renovate this hotel. Everything in the room was old and ancient. I was very disapointed as I expected more from a hotel like this one. And on Sunday morning, there was too much noise. I was forced to wake up early. This hotel needs improvements!!!!

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Johannesburg, South Africa
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 13 April 2013

Stayed here for one night on the weekend. Checked in about 4pm. Check in was handled speedily. Rooms were ready. Hotel foyer looks fairly modern with a big screen tv in the lounge for sports telecasts. The rooms are very basic and really in need of modernisation. The rooms feel and look old and tired. The shower head works well,... More

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Zeerust, South Africa
1 review
5 of 5 stars Reviewed 3 April 2013

in brief we had a fabulous time the food was good the staff very helpful the rooms clean atmosphere very serenate my family will defenitely visit the facility again i personally recommend this facility who need to take a break you definetely go back home rejuvinated i am looking forward to our next excurssion to Gardencourt Polokwane

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Somerset West, South Africa
Top Contributor
82 reviews 82 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 19 January 2013

I stayed in this hotel for 2 nights and while the rooms round the pool area are lovely, the hotel is showing signs of neglect. The grouting round the tiles in my bathroom was amateur - surely a professional tiler would do the grouting? The shower did not work properly and the water flow was dependent on the amount being... More

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Hopewell D, General Manager at Garden Court Polokwane, responded to this review
12 February 2013

Thank for this review. I have followed up on comments made and the grouting issues are being addressed. We have identified the cause of water reticulation problem and we are now looking at best solution to eradicate this random occurence. The quality of the buffet is being monitored and I am pleased to state that this is probably one the... More

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2 of 5 stars Reviewed 30 August 2012 via mobile

Busy as few options but everything needs a big facelift . Rooms old, tatty, curtains falling off etc. based on its occupancy it really should be able to spruce itself up especially as its not a cheap hotel. The parking lot is a mess as people over park despite an overflow across the road. Will still stay there but only... More

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Hopewell D, General Manager at Garden Court Polokwane, responded to this review
1 September 2012

Thank you for this review. There are plans underway for a refresh as we are aware that we have to remain relevant for our guests' needs and comfort. Some of the changes will come sooner including the parking arrangements. More

Kempton Park, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 July 2012

I tried phoning in to get pricing and availability, they did not even bother answering their phone. guess I won't be staying with them on my monthly trips to Polokwane.

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Cape Town Central, South Africa
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
Reviews in 17 cities Reviews in 17 cities
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 9 July 2012

Stay in this Hotel at least once a year for the past ten years. Stayed during June 2012. Shocking how the hotel went down! Two drawers broken in cupboard with the TV on top. TV remote control not working but was exchanged. Bathroom really dated and tired. Buffet dinner far below par. The Hotel is very busy with government guests... More

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Hopewell D, General Manager at Garden Court Polokwane, responded to this review
30 July 2012

The rooms refurbishment is in the planning process as we acknowledge the importance of being relevant to the needs of our guests. The hotel view every guest as a customer and not by where they come from. We will continue to address service defects as our objective is to meet every reasonable guest's expectation and add value to our Frequent... More

Johannesburg, Gauteng, South Africa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 March 2012

After reading the negative reviews, I was a bit apprehensive about staying here, however, I found the hotel clean, staff very friendly, the food adequate and the rooms big and comfortable. For R596 for 4 of us per night, it was also good value for money. It is in the centre of town, the area is run down but once... More

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Hopewell D, General Manager at Garden Court Polokwane, responded to this review
30 July 2012

Thank you for this review. This is a more accurate describtion of what you can expect at this hotel. We are looking to continuosly improve to ensure complete guest satisfaction. This ackowledgement is highly appreciated. More

johannesburg
Senior Contributor
49 reviews 49 reviews
45 hotel reviews
Reviews in 16 cities Reviews in 16 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 14 March 2012

Everything about the hotel is average but I did enjoy the burgers! The grubbiness comes in because I saw a dead cockroach in the main passage when I arrived and it stayed there for over a day. The next day a bone from a pork chop lay in the passage for another day. How many staff members simply walked past... More

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Hopewell D, General Manager at Garden Court Polokwane, responded to this review
30 July 2012

Thank you for this review. One of our main focus is the cleanliness, it was unfortunate that the corridor on the day did not reflect this as priority. I can however state that there is continuos improvement in this area. We view non conformance to housekeeping standards as unacceptable. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 January 2012

Only had dinnerat the hotel with friends, we were sat at a dirty unset table. We pointed this out to our waiter who looked like she was a student as she did even know a coctail that one of my friends ordered, she cleaned the table while we were sitting. We ordered drinks to our suprise they were out of... More

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Hopewell D, General Manager at Garden Court Polokwane, responded to this review
30 July 2012

Thank for this review. As part of our contribution to the skills development we partner with various institutions who bring intens for experiential learning. Based on this observation it seems that the student concerned was not ready provide the level of service expected from a Garden Court. This will be monitored very closely. The unavailability of stock is noted and... More

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Additional Information about Garden Court Polokwane

Also Known As:
Garden Court Polokwane Africa
Address: cnr Thabo Mbeki & President P Kruger Sts, Polokwane 0699, South Africa
Region: South Africa > Limpopo Province > Polokwane
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 10 hotels in Polokwane
Price range (per night): RM547 - 547
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Situated in the centre of the business capital of the Limpopo province, Garden Court Polokwane is ideal for business travellers. Being en route to the Kruger National Park and Zimbabwe, this warm and cosy hotel also offers great stopover accommodation. Breakfast and dinner is served in the restaurant and guests are invited to unwind at the picturesque garden pool. Make use of the easy web check-in and visit the Garden Court Polokwane today! ... more   less 

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