Taj Cape Town (South Africa): See 338 Hotel Reviews and 322 Photos

Also Known As:: Taj Cape Town Hotel Cape Town Central; Taj Cape Town Hotel; Taj Cape Town South Africa

Address: Wale Street, Cape Town Central 8001, South Africa

Region: South Africa > Western Cape > Cape Town > Cape Town Central

Amenities:

Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#6 Business Hotels in Cape Town Central

#19 Romantic Hotels in Cape Town Central

#22 Luxury Hotels in Cape Town Central

#28 Family Hotels in Cape Town Central

Price range (per night): RM440 - 1,027

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: A modern-day landmark in the historic heart of the city, Taj Cape Town blends contemporary elegance and old-world charm in an unforgettable experience. The hotel will continue to uphold the traditions of unparalleled luxury and impeccable service that, for over a century, have been the hallmarks of Taj Hotels Resorts and Palaces. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Hotels.com, Agoda, Venere, Amex, Otel, Olotels, Priceline, Tingo and HotelsClick so you can book your Taj Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

travelchampion062

Gurgaon

Senior Contributor

26 reviews

13 hotel reviews

Reviews in 11 cities

9 helpful votes

“Good rooms and Nice Indian food”

Reviewed 18 May 2013 NEW

I stayed in this hotel from 12th to 17th May . Rooms are really good . Indian food served here is very good . Try Pindi Chhole and Mutter , they are very good . Service is good . staff is courteous . location is very good . They provide complimentary drop to city also . Main problem is Internet... More

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See 2 more reviews by travelchampion062 for Cape Town Central

Anjum23

London

Contributor

11 reviews

6 hotel reviews

Reviews in 6 cities

2 helpful votes

“Amazing view”

Reviewed 17 May 2013 NEW

We stayed here on our last night as a treat in November, and what a treat! We were upgraded to a suite with a massive bathroom and our friends had a stunning view of table mountain. Breakfast wasn't included in our room rate but a very nice lady at reception waived the bill and made the stay that much more... More

Michelle G

Austin, Texas

Reviewer

4 reviews

4 hotel reviews

Reviews in 3 cities

“Wonderful Stay!”

Reviewed 14 May 2013 NEW

We stayed here for 3 nights in the middle of our tour of South Africa. We'd just come in from a surfing expedition and needed a little TLC...that's just what we got! We were picked up from the airport by a very friendly driver, dropped off at the front desk. We got checked in and shown to our room and... More

Dear Michelle G We are delighted that you enjoyed your recent stay at Taj Cape Town and we thank you for the feedback you provided us with. We will most certainly convey this to all the teams involved. We do hope to welcome you back sometime in the future. Kind regards Michelle Pownall General Manager More

TravelFanatic14

Ottawa, Canada

3 reviews

Reviews in 2 cities

3 helpful votes

“An Impeccable Experience”

I recently returned from spending nine nights at the Taj Cape Town. It was truly one of the best hotel experiences I've ever had. The customer service at the front desk when we arrived was fantastic and they did their best to accommodate our request for a view of Table Mountain. The rooms are very nicely appointed with lots of... More

Dear Travel Fanatic We are delighted that you enjoyed your recent stay at Taj Cape Town and we thank you for the fantastic feedback you provided us with. We will most certainly convey this to all the teams involved. We look forward to welcoming you back in the near future. Kind regards Michael Pownall General Manager More

brianparsley

charlotte

32 reviews

29 hotel reviews

Reviews in 28 cities

27 helpful votes

“Not what I expected”

Reviewed 12 May 2013 NEW

How many times have you seen a "five star" rating with a beautiful lobby only to have a room that's a two star? I was pleasantly surprised with everything here. First, if you're not from South Africa don't expect the same level of customer experience as in an American five star property. It's great, but don't judge based only on... More

Dear Mr Parsley Thank you for taking the time to share your experience, during your recent stay at Taj Cape Town. We will most certainly convey your appreciation on to the entire team. Your positive feedback has opened up a channel with Sales Guru in Johannesburg, thank you. We hope to welcome you back to Taj Cape Town in the... More

Fanus E

Gordon's Bay, South Africa

13 reviews

3 hotel reviews

“Taj Cape Town”

Reviewed 11 May 2013

We sat down outside the Mint Restaurant for breakfast and saw no waiter for 15 minutes, went inside, were seated, ordered and waited 45 minutes for burnt bacon, toast and a rosti that looked like it was bought frozen from a supermarket. It was a thoroughly disgusting and embarrassing experience that we really did not expect!

Dear Fanus Thank you for taking the time to share your disappointment, during your recent visit our Mint Restaurant. Firstly please accept our sincerest apologies for all the shortfalls – we have clearly failed to deliver on the Taj standard that we at pride ourselves on. I can assure you that your experience is certainly not at all typical to... More

luckytravellar

44 reviews

15 hotel reviews

Reviews in 26 cities

8 helpful votes

“Disappointing service”

Reviewed 9 May 2013 via mobile

We stayed for 1 night, can't fault the room or general hotel facilities everything is spotlessly clean and in good condition as You would expect. What lets it down is the service, staff are friendly enough, they just haven't been trained properly. White wine stored in a bucket with out any ice in it, isn't right!!. Mineral water that is... More

Dear Valued Guest Thank you for taking the time to share your disappointment, during your recent stay at Taj Cape Town. Firstly please accept our sincerest apologies for all the shortfalls – we have clearly failed to deliver on the Taj standard that we at pride ourselves on. We truly aspire to providing an exceptional Hotel experience to all our... More

ludditeBotRiver

Bot River

1 review

“Pure pleasure”

Reviewed 9 May 2013

From the gentleman that parked our car to the young lady at reception, we were made to feel welcome. Room was fantastic, food was great and what made the experience extra special was to be greeted by a GM that's on the floor and not too "busy" to deal with guests.

Dear Valued Guest Thank you for your positive feedback. It is through feedback we are able to monitor our continued training and delivery standards, that we at the Taj Cape Town pride ourselves of. We look forward to welcoming you back in the near future. Kind regards Michael Pownall General Manager More

bunnyuk

Senior Reviewer

7 reviews

Reviews in 4 cities

1 helpful vote

“Great stay expensive WIFI..”

Reviewed 8 May 2013

We had a great short stay at the Taj in Cape Town the room was of a good size, very comfortable and with fantastic view of Table Mountain. It has a nice gym, pool and sauna that we made use of each day and my wife had a half day spa treatment that she said was the best she has... More

Dear Valued Guest Thank you very much for your feedback. We are pleased to stay that at the time of writing to you, our Wi-Fi is being revised and a new improved offering will be available from 15 May 2013. We look forward to welcoming you back in the near future. Kind regards Michael Pownall General Manager More

Migmad01

Cape Town Central, South Africa

7 hotel reviews

Reviews in 8 cities

6 helpful votes

“Just excellent”

Lawrence, the manager, secured a booking for us on a night when the hotel was fully booked and the great service we received from him just continued by all staff members once we booked in. The rooms, restaurant and staff are all top class and made our stay exceptional. The Jiva Spa is absolutely wonderful and the therapists were absolutely... More

See 2 more reviews by Migmad01 for Cape Town Central

Dear Valued Guest We are pleased to learn that as a Taste By Taj member, Lawrence was able to assist with a room, when we were running at high occupancy. You can be assured that we will share your positive comments with the entire team. We certainly look forward to welcoming you back. Kind regards Michael Pownall More

1-10 of 338 reviews

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Taj Cape Town Hotel Reviews, South Africa

Taj Cape Town

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