The hotel is good value for money, has a good location, rooms are large and fairly well furnished. The breakfast spread is good. What spoils the experience is first the unfriendly staff -- they seem unhappy to see you and secondly the terrible state of the plumbing. This was not peculiar to my room, my friends in two other rooms... More

My wife and I stayed for a week B and B. We were concerned that the total cost for a week was so low that we had made a mistake. What a surprise therefore to find such a clean well kept room, service was so polite and excellent from all the staff we dealt with and maintenance fixed a small... More

My husband and I and some friends stayed here for the 2012 jazz festival and we found it exceptional value for money. The rooms were clean, fresh and more than adequate. The reception desk was friendly and efficient. The breakfast was very good and substantial. All in all I would heartily recommend the hotel and we will definitely stay in... More

I had not stayed in a South African 3* hotel for years, but needed an inexpensive option for a 4 day business trip. Took a chance & was glad. The hotel is centrally situated and spotlessly clean. White cotton linen on the two double beds. Not fully equipped rooms & finishes a bit old (but upgraded here and there), but... More

My husband booked us into the Southern Sun De Waal after reading reviews on this page, however I feel that the hotel doesn't run according to 3* standard, in fact I would rate this hotel in South African terms 1*. We found 2 lizzrds in our room on arrival, the shower curtain stunk damp and the bathroom was cramped, the... More

Lovely view of the mountain and easy access with the car. Taxi into town is under 60 Rand. Rooms are clean, tidy and have good selection of cable tv channels. Breakfast had a reasonable selection of cooked, pasteries and fruit. Internet was exceptionally terrible for all 3 days. More

we had booked 4 rooms,on arrival we were greeted with a welcome drink,then later the porter after moved our baggage(9 bags) to the respective rooms within few minutes and started demanding 300rands for the same.later on he negotiated for 150 rands. coffee machines were missing for our room no 229 even after repeated request we did not get for 3... More

Checked in on the afternoon of 15 February 2012 at about 18:00. Very good, friendly welcome that made me feel, well, welcome. Room was not ready as yet but lady was very apologetic, made me comfortable on the balcony with a welcome drink to compensate. Much appreciated and was more than necessary for a minor inconvenience. Waited not more than... More

Was there last week, the woom size was great, quiet. Great breakfast. Maybe they should consider having flat screen tV's instead of those old TV. But I loved the hotel especially if you want to relax and unwind... More