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Protea Hotel Fire & Ice! Cape Town

3.0 of 5
New Church Street | Tamboerskloof, Cape Town Central 8018, South Africa (Formerly Extreme Hotel)
Hotel amenities
Protea Hotel Fire & Ice! Cape Town
Ranked #55 of 120 hotels in Cape Town Central
4.0 of 5 stars 293 Reviews
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293 reviews from our community

What travellers say about this hotel
  • Table Mountain(25)
  • Long street(22)
  • Very good(10)
  • Bar staff(6)
  • Free internet(5)
  • Min walk(4)
  • Executive room(3)
Traveller rating
    131
    111
    32
    11
    8
Only show reviews for Family (24) | Couples (132) | Business (49)
Date Rating
Pretoria, South Africa
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 25 May 2012 NEW

Great and friendly hotel staff, lovely views of table mountain from the restaurant. Delicious milkshakes, but the rest of the food was rather pricey. Loved the decor in the lifts. More

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Chorley, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 21 May 2012 NEW
1
person found this review helpful

Stayed for 3 nights in April on recommendation from a friend. Great, trendy hotel. The check in was really smooth and our rooms were very clean. Everything promised to be included was there...right down to the milkshake voucher! This hotel is really quirky and very different and is in a great spot just off Long Street. Good bar area which... More

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Port Elizabeth, South Africa
Contributor
16 reviews 16 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 24 April 2012

This was our second stay at the Protea Hotel Fire and Ice Cape Town. We stayed in the 2 bedroom loft apartments. I specifically requested that crockery in the unit be minimum for 5 guests of my family (husband, self and 3 kids). There was a shortage of crockery and phoned to room service to correct which they duly did.... More

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See 7 more reviews by Irene261202 for Cape Town Central
Johannesburg
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 18 April 2012
1
person found this review helpful

After a smooth check in , very friendly reception staff who took the time to explain the hotel facilities and service times and an appreciated early room allocation, I arrive in my room and despite booking the best available rate on the website ( I confirmed my booking is the best available rate with Luqman at the Protea Customer Care... More

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Johannesburg
Senior Contributor
26 reviews 26 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 16 April 2012

The Capetown Fire and Ice is a hip and trendy hotel. Centrally located in in the Gardens area, lots of places to visit close by like markets and museums. This hotel has everything you need without being too imposing. Rooms are very stylish and comfortable. I would definately stay there again. More

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johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review
18 April 2012

Dear GUEST, Thank you for taking the time to write a review about your recent stay at Protea Hotel Fire & Ice! Cape Town. We are delighted to hear that you enjoyed your stay with us! Thank you for pointing out some of our very unique selling points and mentioning how centrally located we are. GUEST feedback is imperative for... More

Johannesburg
1 review
2 of 5 stars Reviewed 14 April 2012

I have stayed at this hotel on many occasions in the past and really enjoy the place. I am into my second day of trying to make a booking as the credit card portal on the web site doesn't seem to work. I phoned the hotel to book telephonically and was told I would be called back the next day... More

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London
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 April 2012

This hotel had everything it needs to tick the boxes but somehow lacked a little bit of something. The decor is amazing and this contributes to a young, fun and funky vibe. The gym is very good for a city hotel, the breakfasts are delicious and the cocktail bar provides a good place for pre-dinner drinks. The hotel is a... More

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See 4 more reviews by Anna C for Cape Town Central
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 April 2012

This really is a lovely hotel if you are looking for convenience, great facilities & a fresh vibe to get you in the mood for going out. With their shark cage lift, and naked (almost) men plastered over the walls of the toilets it really is an experience staying here. Add that to undercover parking, lovely gym, heated pool, sun... More

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johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review
12 April 2012

Dear GUEST Thank you for your awesome review about your recent stay at Protea Hotel Fire & Ice! Cape Town. We are delighted you had such a great stay! Thank you for pointing out some of our very unique selling points. We are glad you made use of our facilities and enjoyed the humour of the lifts and public toilets.... More

Kettering, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 7 April 2012

Have just come back from the Fire and Ice, after spending 11 lovely days in Cape Town, the hotel is still the same, humour is still needed when staying there, the majority of the staff are still there, and most do more than required to make your holiday special, the food is excellent and i would recommend the Jaws Burger,... More

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See 11 more reviews by malc1005 for Cape Town Central
johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review
12 April 2012

Dear GUEST, Thank you for taking the time to write a review about your recent stay at Protea Hotel Fire & Ice! Cape Town. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. We need to know when we have done right, but more importantly, when we have done... More

George, Western Cape, South Africa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 April 2012

If you into milkshakes and hot food, try the "Hot Hicky" with Lindt chocolate. #ITWILLBLOWYOURMIND More

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See 2 more reviews by Clint C for Cape Town Central
johancronje, General Manager at Protea Hotel Fire & Ice! Cape Town, responded to this review
12 April 2012

Dear GUEST, Thank you for the awesome review you wrote about your recent stay at Protea Hotel Fire & Ice! Cape Town. Thank you for your compliments on our famous milkshakes, we are glad you enjoyed them! We look forward to welcoming you back again soon. Please do not hesitate to contact me personally for any further assistance you may... More

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Additional Information about Protea Hotel Fire & Ice! Cape Town

  • Protea Hotel Fire Ice
  • Protea Hotel Cape Town
  • Extreme Hotel Cape Town
Address: New Church Street | Tamboerskloof, Cape Town Central 8018, South Africa (Formerly Extreme Hotel)
Price range (per night):* RM345 - 744

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Protea Hotel Fire & Ice! Cape Town
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