We booked this hotel thro Thomas Cook, wanting a nice hotel, all inclusive and plenty of action for my 2 kids age 10 and 5 years old, after arriving 12 hrs later than than the orignal flight time, we arrived at the hotel to find our room was ready, but not what i booked, advised to go back to the...
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The Paloma Grida is a good hotel but needs a few tweaks to make it a great hotel think it lacks some qualities to actual make it a 5 star I've stayed in a few hotels in this area before so did compare them.
The pools are great especially if u have little ones the kids club is also good...
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Dear Mrs,
Thank you for taking the time to contact us. We value our guests and want to hear any comments or concerns regarding our hotel and services which enables us to maintain our service quality.
I am also happy to hear that overall you have had good time in Paloma Grida village and spa. Paloma Grida village and spa...
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Went to the Paloma again late May 2011 for 10 days and as it was the year before - brilliant. We are a family of 4 with 2 daughters (3 and 6) and we would go back to this place again and again. The food was excellent and very fresh - lots of cooking stations outside the main restaurant and...
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Reviewed 25 June 2010
Dear Susie,
I want to thank you for the kind words you said about Paloma Grida Village&spa. Your thoughts are very important for us and motivate us for better.
Thank you for coming and hope to see you soon.
Best Regards,
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This 5 star hotel is just 10-15 min walk from the City Centre of Belek with lots of shops for clothing, shoes and bags. Keep in mind that you always have to deal with the prices. Half till 2/3 the price they ask! A Taxi is just 3 euro and at the entrance of the hotel as well as a...
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Dear Sir,
Thank you for your positive feedback. Unfortunately due to the weather condition we couldnt line up the pier before 8 th of May. I hope next time you will catch it.
That could be a flawless holiday unless you had some issues with the bed. We could have changed the matress as an option if you had reported...
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It was a lovely hotel for us and our kids. The food was excellent and the entertainment team was super friendly. The reception desk was very helpful when we needed help with a few things. So I would definitely recommend this hotel.
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I'll keep this simple. Family of 4 went recently with thomas cook. promised a stress free and relaxed holiday. Ended up with a bomb site of a hotel room, ignorant staff, sheets not changed for the entire week, air conditioning not working, food boring and basic, and the rep useless and uninterested - Janine was her name!
kids and adults...
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Dear Mr Michael,
I am very sorry to hear your dissapointment about our hotel, our services, your agency and its representative in 2011.
Our new season has just started in April with 98,6 guest satisfaction rating. For future reference, guest relation office representatives and whole managment team are in the hotel to sort it out any problem that you may...
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how to reach there : I took a bus from Ankara to Belek (8 hours), once in belek city center you can walk 10-20 minutes to reach the resort. all resorts at this area are near each others.
rooms : rooms are very clean, however it was a bit cold at night. the minibar is filled with 5 or 6...
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Dear Sir,
Thank you for your positive feedback about Paloma Grida village & spa services and staff.
Hope to see you back.
Best Regards,
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This review is a little late in posting but nonetheless positive. Our family, 2 girls 3&7 went last august for 2weeks and as a result of the fantastic resort and amazing staff we are going back this August. We cannot wait! Upon arrival we found that the room we booked was far too small for us all to stay in...
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Dear Louise,
We are delighted that you and your family had fabulous time in Paloma Grida Village&Spa.
Thank you for coming & hope to see you again.
Best Regards,
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Just spent 2 weeks at this hotel and WAW what a place it was ,our family holiday was fantastic :0). We were in 2 minds about Turkey but after researching and reading this hotel caught my eye and we were not dissappointed with our choice. From the 1st time we pulled up we were so impressed. The resort is just...
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Thank you very much for your nice review about Paloma Grida village and spa.
We are looking forward to see you back.
Kind Regards,
Aykul Acar
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visited here last year, absolutley fantastic holiday. it was fully booked yet didnt seem crowded. so much to do and see. staff and kids club were ace! highly recomended!
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