It's difficult to be objective about a city when you have been the target of thieves twice within the space of four days. But our experiences at the hotel were mostly good. The reception staff were always very helpful, especially after my husband was robbed, and our room was a reasonable size with a balcony which overlooked the street and... More

My husband i stayed here for 5 nights in February 2012. We had booked a superior room but on check in when we saw the room it was very small. we asked about this and the receptionist offered us another room that was way nicer and apparently in the same category (superior). the room was pretty noisy but that didnt... More

We booked our hotel on line from Australia simply by reading travellers reviews. It has totally lived up to all our expectations. The location could not be better, the room was adequate, the restaurant very funky - best coffee in BA. The staff were exceptionally helpful and we were even able to stay in our room after our late check... More

I can't recommend this hotel highly enough. It is in a great location in Palermo. The staff go above and beyond to make it a comfortable stay. The rooms were of a very high standard and the breakfast/bar was excellent. Or bedroom did look over the restaurant area which meant we had to keep the curtains shut whilst getting ready... More

Please beware of this hotel. We booked six rooms at this property over six months in advance for my sister's wedding. Two days before leaving the US for BA, I received an email stating that my reservation had been changed to another hotel due to a plumbing problem at the hotel. However, when we went back on to search for... More

Exceptionally friendly and helpful staff, helping us get reservations, cabs, giving recommendations, etc... The room was small (for those looking for a really large hotel room) but I've got no complaints because it was enough room for us and was beautiful, modern and very clean. I always felt good coming back to the hotel. Regret not trying the restaurant or... More

It pains me to write a negative review of The Palermitano given how helpful Reception staff were throughout, but they were the only plus point to this hotel. * Clear bathroom sliding door - heavy to move and light shines right through and not fully opaque * Complex light switches that insist on dimming rather than turning on/off * Late... More

Really helpful, friendly staff - nothing seemed too much bother. We had room 16 with the outdoor balcony. Rooms clean and modern - only drawback is aircon goes off when you take the key out so rooms can be a bit hot when you return. Easy walk to some good restaurants and the local market on Sundays. More

Great area, lovely hotel and rooms. Breakfast is very nice. Clean, modern and stylish. Great value. More