Our room was really pleasant but knocking a star off as the wifi didn't work and th curtains didn't fit the window (meaning it was daylight in the room first thing in the morning. Even given the above I would gladly go back again, the staff were super friendly, the food was brilliant for a hotel and it would be... More

this hotel was the best on our month long trip through South America - The rooms were beautiful, location was great, and the food was the best in Esquel. the staff was super helpful too, helping us rent a car on no notice at all, and arranging a drop off. Highly recommended.

We arrived here on our way to Bariloche and we were suprised to find such a nicely designed hotel in Esquel.... It is one year old, has large and clean rooms, which look great. A good and pleasant restaurant, with small terrace. I especially want to mention that the people from the hotel (reception/restauant) where also very helpful!!!

This boutique hotel was really amazing with fantastic staff, particularly Marianne who spoke fluent English and who was so helpful with every aspect of our stay in Esquel. Nothing was too much to ask of her. She added the personal touch by ringing contacts herself. The restaurant was also first class. Our Junior suite room was enormous with a huge... More

My wife and I were forced to spend the night in Esquel in the middle of our honeymoon due to closure of the airport with ash from the volcano in Chile. Beleagured, we were greeted by a lovely receptionist whose name I am sorry to say I forget but who had lived in Peckham several years ago and who spoke... More

I stayed in Las Bayas one night and I would not have regretted staying there longer. Everything was perfect: the front desk was lovely and informative. When I came in, they gave me a tour of the room and informed me that they could bring breakfast to my room the next morning. The room was big, beautiful and clean. Immaculate... More

Overall impression: cosy rooms, clean, personnel friendly and very responsive. Excellent service, good meal. Worh having dinner right in the hotel: the chef is superb. You can ask for any transportation and excursion, everything well-organised. I was recommended to stay there, but really it was far better than expected, quite a surprise for a small town even being a ski... More

Wonderful place, lovely staff and an amazing gathering of good things. The food served at the breakfast, or at the restaurant is simply delicious. Beautiful to see and tasteful to eat. The rooms are wide, confort and with an incredible view from the mountains. The staff are very kind and helpful. The location is great, right in the city downtown.... More

What a lovely hotel. The rooms are spacious and very comfortable. The staff were friendly and helpful.