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Embassy Suites Hotel Phoenix Biltmore

3.5 of 5
2630 East Camelback, Phoenix, AZ 85016 (Camelback East)
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Embassy Suites Hotel Phoenix Biltmore
Ranked #58 of 176 hotels in Phoenix
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233 reviews from our community

Traveller rating
    90
    81
    43
    12
    7
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Families
61
 
Couples
43
 
Solo
18
 
Business
91
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 May 2013 NEW

We went to Phoenix to attend baseball spring training. We stayed at the Biltmore Embassy Suites, expecting an outstanding experience because it had the Biltmore name, was in Scottsdale next to the highest end mall in Arizona, and the Ritz Carlton was done the street. It was a major disappointment for us. Upon entering the room, black soot was coming... More

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A TripAdvisor Member
4 of 5 stars Reviewed 21 May 2013 NEW

Very nice looking place. Close to the malls and restaurants. Great pool and spa and lobby with a tropical scene. Do not eat breakfast at 10:01 a.m. or you'll not get anything. They shut down promptly at 9 a.m. No if, and, or but.

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Review collected in partnership with Embassy Suites Hotels

Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review
24 May 2013

Thank you for reviewing our hotel. I am glad you enjoyed your stay. Please accept my apologies that our breakfast hours did not fit your schedule. I hope that we will see you again soon. Sincerely, Valarie Miceli General Manager More

Denver, United States
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

I would recommend this hotel to anyone. The experience and amenities are unbeatable. The pool was nice. The bed is massive in the king suite and I slept like a baby. The free drinks at the reception are stellar. Not a lot of places you can drink for free for 2 hours included in your stay. Friendly bar tenders and... More

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Review collected in partnership with Embassy Suites Hotels

Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review
24 May 2013

Thank you for the nice review of our hotel. I am glad that you enjoyed the great benefits of our Embassy Suties brand, the two room suites, full cooked to order breakfast and especially complimentary beverages!! Please come back again soon! Sincerely, Valarie Miceli General Manager More

A TripAdvisor Member
5 of 5 stars Reviewed 19 May 2013 NEW

Everything about this hotel was wonderful. the lobby area is beautiful with a five story atrium and lots of plants. Rooms were nice with living room and bedroom. I'll stay here again if I'm ever in Phoenix

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Review collected in partnership with Embassy Suites Hotels

Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review
24 May 2013

Thank you for taking the time to review our hotel. I am happy that you enjoyed your visit and that we took such great care of you. Please come visit us again. Sincerely, Valarie Miceli General Manager More

gorgeous hudson valley
Top Contributor
115 reviews 115 reviews
86 hotel reviews
Reviews in 73 cities Reviews in 73 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 17 May 2013

This 5 story hotel offers everything you need, free breakfast/cocktail hour, a familiar steak-house on property, 2 room suites, spacious pool and a lot of room! Our 2 night stay was very comfortable. The first floor of the hotels have patio's rather than balconies that face the pool. The second floors have 'extended' balconies that face the pool. 3, 4,... More

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See 9 more reviews by 2toots for Phoenix
Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review
24 May 2013

Thank you for the wonderful and detailed review of our hotel. I hope that others will find it helpful. I am glad that you enjoyed your stay with us and i hope that we will see you again soon. Sincerely, Valarie Miceli General Manager More

Tucson, Arizona
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 17 May 2013

Typical embassy suites in a commercial area of phoenix. If you are new to the area, you are not staying in a very scenic or "happening" area. It is across the Biltmore Mall which is a nice mall, but not the biggest or fanciest in the area (u need to go to scottsdale). Also a place in which you will... More

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Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review
24 May 2013

Thank you for reviewing our hotel. Please accept my apologies that the lobby was noisy and disturbed you during your stay. I am glad that overall you had a pleasant experience. I hope we will have another opportunity to have you as our guest. Sincerely, Valarie Miceli General Manager More

Hiddenite, United States
1 review
5 of 5 stars Reviewed 14 May 2013

The Embassy Suites Hotel Phionix-Biltmore, Arizonia is a first class hotel with excellent accomadation. There goal is to provided serves to the customers through care and assistance any time oday or night.

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Review collected in partnership with Embassy Suites Hotels

Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review
24 May 2013

Thank you for the wonderful review of our hotel. I am thrilled that you found our staff and service exceptional. We look forward to seeing you again. Sincerely, Valarie Miceli General Manager More

Newark, United States
1 review
5 of 5 stars Reviewed 14 May 2013

At the end of the day, as long as I have a clean room, courteous hotel staff, I'm usually happy. Since I was there on business, the full service complimentary breakfast stood out for me and my work peers. Though, they could possibly use another person cooking eggs since the line got a little long, but I'd still rate it... More

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Review collected in partnership with Embassy Suites Hotels

Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review
24 May 2013

Thank for the great reveiw of our hotel. I am so glad you enjoyed your stay! Please accept my apologies that there was a line at breakfast. We work hard to keep things moving so that people have a minimal wait time. I hope we will see you again soon. Sincerely, Valarie Miceli General Manager More

home
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 13 May 2013

Stayed at the Embassy Biltmore in Phoenix while attending Spring Training games. Checkin was easy and the staff was friendly and efficient. Rooms were standard Embassy rooms. large, not overly fancy, and relatively clean. Overall cost was very fair. We enjoyed the hosted bar in the evenings and the complimentary breakfast in the mornings. They could have used two or... More

Was this review helpful? Yes
Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review
14 May 2013

Thank you for reviewing our hotel. I appreciate your feedback on the challenges you experienced at breakfast. We have made adjustments to our staffing to ensure that we do not have that problem again. We have also taken your comments about the dining room service to heart and we are using this as a training tool for the team. We... More

Tucson, United States
1 review
4 of 5 stars Reviewed 7 May 2013

Very nice hotel, I felt as though I was at home. Excellent staff! I especially like the inviting attittudes that went with the smiles. The service I received was from the staff was outstanding. This is definitely a place I would come back to in the future and I would recommend this place to my work partners and my friends.

Was this review helpful? Yes

Review collected in partnership with Embassy Suites Hotels

Valarie24, General Manager at Embassy Suites Hotel Phoenix Biltmore, responded to this review
14 May 2013

Thank you for the great review of our staff! I am eager to share your comments with the team. They are continually striving to demonstrate outstanding guest service and they will be so encouraged to hear about your experience. We look forward to seeing you again soon! Sincerely, Valarie Miceli General Manager More

 
 
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Additional Information about Embassy Suites Hotel Phoenix Biltmore

Also Known As:
Embassy Suites Phoenix
Phoenix Embassy Suites
Address: 2630 East Camelback, Phoenix, AZ 85016
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotels in Phoenix
#43 Family Hotels in Phoenix
#47 Business Hotels in Phoenix
Price range (per night): RM334 - 738
Hotel Class:3.5 star (3.5*)
Reservation Options:
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