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Extended StayAmerica Phoenix-Airport-E Oak St

2.0 of 5
4357 East Oak Street, Phoenix, AZ 85008 (Formerly Wellesley Inn)
Hotel amenities
Extended StayAmerica Phoenix-Airport-E Oak St
Ranked #138 of 177 hotels in Phoenix
2.5 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    4
    2
    2
    5
    2
Date Rating
Lake Arrowhead, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 29 April 2012

I checked in which took what seemed forever. Got to my room used the toilet and it was clogged before I used it. So I spent the first 15 minutes plunging the toilet. The room was stuffy and smelled like pet urine. Then my room key didn't work. I left to run some errands got back to my room to... More

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Property Manager, Manager at Extended StayAmerica Phoenix-Airport-E Oak St, responded to this review
4 May 2012

I recently received a copy of your review of the Extended Stay America Phoenix - Airport - E. Oak St. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices,... More

1 review
1 of 5 stars Reviewed 29 January 2012

Unfortunately we stayed 2 nights at this motel. Bout a hour in to our stay the toilet over flooded, the room furniture was run down, scratched, the room had a disgusting odor, the bed was hard & very dirty, the door lock was loose & the air conditioner was missing the cover. <- this was all in the first room... More

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2 of 5 stars Reviewed 23 January 2012

We booked our room through Priceline and were very excited by the price we received. We contacted the hotel directly to request (2) beds in the room. We were informed that there was a $10 upgrade fee for that type of room. We were also informed that there was a sofa bed in the room we had, so it could... More

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Connecticut
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 24 November 2011

Staff was very nice and helpful, but the place is very run down and dirty. If you want to save a few bucks, it's OK. I wouldn't stay here with kids due to the other guests this place attracts. Vans full of magazine "salesmen" were there obviously drunk or high. Cigarette butts and beer cans littered the walkways and parking... More

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Fort Worth, Texas
Senior Contributor
37 reviews 37 reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 7 November 2011

Good place if you want to make a quick overnight trip to Phoenix. Business trips only pls. Average room quality. But was at a convenient location w.r.t my place of work. Close to the airport, so you can afford skipping the rental car. More

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See 6 more reviews by ikazi for Phoenix
Chandler, Arizona
Senior Contributor
33 reviews 33 reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 25 March 2011

Stayed here for 2 nights with family....On 1st impressions outside of the hotel looked good. Our room however looked well lived in, furniture was scratched and looked old. Carpet was dirty. Some of the untensils in the kitchen were also dirty. A few of the electrical fittings were broken. One light switch in particular was loose and hard to switch... More

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Milwaukee, WI
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 November 2010
1
person found this review helpful

The area was safe, and just across the street from shopping and restaurants. Staff was friendly and willing to go above and beyond. Our room was clean and ready on time for us to check in (as promised @ 3:00pm). The pool was great also! More

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Houston, TX
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 31 October 2010
1
person found this review helpful

We normally don't stay at 2 star hotels but did so this time simply because we had to change our flights at the last minute and got into Phoenix very late and just needed a place to crash. I've made the "just need a place to crash" 2-star mistake before and at first I thought I made it again. Upon... More

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Susan Larson, Manager at Extended StayAmerica Phoenix-Airport-E Oak St, responded to this review
14 November 2010

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Phoenix - Airport - E. Oak St.. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best... More

chapel hill nc
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 16 May 2009

My company booked me into the ESA on E Oak because of the low cost. They paid $60/night. Sign out front when I checked in said "rooms from $35. Desk clerk was very accommodating and put me in an "executive King corner room" - the biggest and best. King bed, Pull out sofa bed, desk; tiny but adequate bath room... More

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Southern California
Senior Contributor
40 reviews 40 reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 April 2009

Our reason for being in Phoenix was for our father having heart surgery at Banner Good Samaritan. The hotel had a nice exterior and well lit parking area. Our rooms were roomy, clean and suited our needs very well for the price. Staff was very courteous and helpful. We definately recommend for families who need a hotel when they have... More

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Additional Information about Extended StayAmerica Phoenix-Airport-E Oak St

  • Extended Stay America Phoenix
  • Extended Stay Phoenix
  • Phoenix Extended Stay
Address: 4357 East Oak Street, Phoenix, AZ 85008 (Formerly Wellesley Inn)
Price range (per night):* RM203 - 228

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Extended StayAmerica Phoenix-Airport-E Oak St
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