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Coast Phoenix Sky Harbor Hotel

3.5 of 5
4300 East Washington Street, Phoenix, AZ 85034
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Coast Phoenix Sky Harbor Hotel
Ranked #90 of 176 hotels in Phoenix
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34 reviews from our community

    Trip type
Traveller rating
    9
    9
    9
    5
    2
Date Rating
Roseburg, Oregon
1 review
5 of 5 stars Reviewed 8 May 2013

Had a very early flight out and wanted to stay close to phx and a hotel with 24 hr shuttle service. This hotel meets both criteria, in addition is well run with helpful staff. An unexpected bonus is being right on the light rail. I had time to kill so rode it downtown to wander a bit, then rode it... More

Was this review helpful? Yes
Nicole F, Manager at Coast Phoenix Sky Harbor Hotel, responded to this review
10 May 2013

Your feedback is most welcomed! I am also pleased to hear that the hotel was able to meet your expectations as well as provide you with an unexpected bonus. Being the only hotel located directly on the light rail, our guests have the ability to be Downtown, at ASU, or at the PHX Airport in matter of minutes. In addition... More

Orlando, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 May 2013

My mom and I just had a one night stay here, since I had to be at the airport early the next morning. The hotel is very nice inside. Beds and pillows were comfortable. Bar and restaurant also nice. Shuttle service to the airport took about 5 minutes, very convenient. Only complaint is that room air conditioner wasn't very efficient... More

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Nicole F, Manager at Coast Phoenix Sky Harbor Hotel, responded to this review
10 May 2013

Janet, thank you for taking the time to provide feedback on your recent stay. I am delighted to hear that you enjoyed your stay and that you were able to take advantage of the different amenities the hotel has to offer. I do extend an apology regarding the efficiency of the air conditioner in the guest room. It is that... More

Seattle
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 29 April 2013 via mobile

I stayed here twice for this trip as I arrive late evening and I was leaving early morning on my 2nd stay. Both stay was to my satisfaction. Great airport location with 24 hour shuttle service, restaurant/ bar combo at the hotel and the bed was comfy. The hotel is a 3 star, do not expect much but you will... More

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Nicole F, Manager at Coast Phoenix Sky Harbor Hotel, responded to this review
2 May 2013

Thank you for taking the time to write about your great experience here at the Coast Phoenix Sky Harbor Hotel. I am delighted to hear that you enjoyed the many amenities (including the comfy beds) that the hotel has to offer and that the staff took great care of you. The hotel staff members do pride themselves on service and... More

Philadelphia, PA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 9 April 2013

After reading the reviews, I was a little worried after I reserved this room via name your price on Priceline. However, we were pleasantly surprised, the lobby was nice and rooms had been updated. You could still see some signs of the older hotel but wasn't bad for a nights rest before an early flight. Parking was free. They have... More

Was this review helpful? Yes 1
See 2 more reviews by travelbug5115 for Phoenix
Phillip R, Manager at Coast Phoenix Sky Harbor Hotel, responded to this review
12 April 2013

Thank you for taking the time to provide a review about your stay. We appreciate you choosing to stay with us and are glad you found our parking and fitness center to be of good value! We look forward to seeing you again soon and hope you'll stay in touch with us on Facebook and Twitter! More

Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 of 5 stars Reviewed 8 April 2013 via mobile

We were placed here by Delta Airlines when we were bumped from our flight. Location is very close to the airport. Shuttle service to and from was very quick. The front desk staff at check in was average. I would recommend getting them some uniforms so that they would all be dressed alike and appropriate. Our first impression was that... More

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Phillip R, Manager at Coast Phoenix Sky Harbor Hotel, responded to this review
12 April 2013

Thank you for choosing to stay with us at the Coast Phoenix Sky Harbor Hotel. We are disappointed to read about your first impression of our hotel and look forward to showing you some beautiful updates when we completely renovate our property this summer! We're pleased to read your enjoyed your experience at Café Sha and were comfortable on our... More

durango,co
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 April 2013

It's an older property with poor exterior sound insulation on a busy street with traffic all night. Modern windows would do wonders for the place. Otherwise well kept up and clean. Rooms are modern and spacious. Price is reasonable.

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Phillip R, Manager at Coast Phoenix Sky Harbor Hotel, responded to this review
12 April 2013

We are sorry to read about the noise disturbances and wish you would have let us know during your stay so we could have addressed them. We appreciate your review and look forward to showing you a more tranquil stay in the future. Visit us on Facebook to receive timely updates about our complete renovation taking place this summer! More

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Riverside, CA
Top Contributor
67 reviews 67 reviews
10 hotel reviews
Reviews in 37 cities Reviews in 37 cities
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed 31 March 2013

Upon arrival, the traffic pattern in the parking lot was horrible. The bellhops were friendly but it went downhill from there. The lobby had broken floor tiles and the carpet was worn. The front desk staff was arrogant, as if we were troubling him by trying to check in. We walked up, stated our name and handed him Identification and... More

Was this review helpful? Yes
See 2 more reviews by ryanwest for Phoenix
Phillip R, Manager at Coast Phoenix Sky Harbor Hotel, responded to this review
11 April 2013

We are disappointed to read your comments, but appreciate you sharing them as it gives us the opportunity to address them. We apologize for any disturbance the carpeting, floor tiles and restroom condition caused. We noticed the same things when we assumed management of the property and are looking forward to a complete renovation this summer! We apologize for your... More

1 review
4 of 5 stars Reviewed 27 March 2013 via mobile

Convenient and easy to get to. My only complaint is that I like firm beds but these beds were not firm- they were rock hard. Very uncomfortable. A small pillow top would have helped. Good breakfast and friendly help staff. It was very clean.

Was this review helpful? Yes
Phillip R, Manager at Coast Phoenix Sky Harbor Hotel, responded to this review
1 April 2013

Thank you for choosing to stay with us during your time in Phoenix. We appreciate your review and look forward to sharing your comments with our team. We hope to see you enjoying breakfast with us at Café Sha again soon and encourage you to visit us again after our full renovation is completed this summer! More

Indiana
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 15 March 2013 via mobile

This hotel is warn, dated and dysfunctional. The furniture in the room is beat up and worn looking. The wall mounted AC is either too cold or two warm and not easily regulated. Twice my phone rang in the middle of the night waking me up and disturbing my sleep. Seemed to be a middle of the night wake up... More

Was this review helpful? Yes 1
Phillip R, Manager at Coast Phoenix Sky Harbor Hotel, responded to this review
1 April 2013

We are very disappointed to read your sentiments, but greatly appreciate you taking the time to provide comments as they help us improve for you and other guests. We apologize for any inconvenience the temperature or phone caused and hope you will contact our staff in the future for such concerns so we may address them immediately. We appreciate you... More

Bowling Green, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 March 2013

We stayed at the Pheonix Sky Harbor one night before an early morning flight. While it's clear the hotel is in a state of transition, it still met our expectations. The staff was friendly and helpful; dinner in the restaurant was tasty, filling, and served without much waiting; the room was clean the bed comfortable, and it was quiet; the... More

Was this review helpful? Yes
Phillip R, Manager at Coast Phoenix Sky Harbor Hotel, responded to this review
28 March 2013

Thank you for choosing to stay at the Coast Phoenix Sky Harbor Hotel before your recent flight. We’re glad we were able to comfortably accommodate you and appreciate your comments about our staff and restaurant. We look forward to seeing you again soon and hope you will ‘like’ us on Facebook to learn about all of our upcoming specials and... More

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Additional Information about Coast Phoenix Sky Harbor Hotel

Also Known As:
Crowne Plaza Phoenix Airport Hotel
Crowne Plaza Phoenix Airport Hotel Phoenix
Crowne Plaza Phoenix
Phoenix Crowne Plaza
Address: 4300 East Washington Street, Phoenix, AZ 85034
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #90 of 176 hotels in Phoenix
Price range (per night): RM266 - 486
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Conveniently located at Phoenix Sky Harbor airport, the only hotel with a stop on the city's METRO light rail line with easy access to all that Phoenix and Tempe have to offer. With free wireless high speed Internet and free airport shuttle service, this full service hotel has everything needed for a relaxing, hassle-free stay in the sun. ... more   less 
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