We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 177 Phoenix hotels »

Pointe Hilton Tapatio Cliffs Resort

4.0 of 5
11111 North 7th Street, Phoenix, AZ 85020
Hotel amenities
Pointe Hilton Tapatio Cliffs Resort
Ranked #34 of 177 hotels in Phoenix
4.0 of 5 stars 706 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

706 reviews from our community

What travellers say about this hotel
  • Very nice(33)
  • Main building(18)
  • Pool area(18)
  • Golf course(13)
  • Gift shop(9)
  • Hot tub(9)
  • Parking lot(9)
  • View restaurant(9)
  • Different points(7)
  • Free shuttle(7)
Traveller rating
    275
    243
    102
    63
    23
Only show reviews for Family (177) | Couples (185) | Business (125)
Date Rating
Tucson, Arizona
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 27 May 2012 NEW

I honestly think they don't monitor who goes in and out of the pool. We could have just showed up and said we were staying there and they wouldn't have known the difference. It was a Saturday but still it was packed! Because it was so packed the pool was filthy. No lifeguards on duty so be sure to keep... More

Was this review helpful? Yes
Waterbury, Vermont
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2012 NEW
1
person found this review helpful

The resort is huge with a small feel; eight pools to accommodate guests and their moods, including adult only. You can walk the property or grab one of the many shuttles to get around. The view is spectacular and the staff top notch More

Was this review helpful? Yes
Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

The hotel has amazing views! Be sure to request a suite with a view of the north when booking. The front desk staff was very accommodating and helpful but you will not get that same service by the adult pool. In fact that was disappointing aspect of our trip that the waiters by the adult pool were non-existent. The hotel... More

Was this review helpful? Yes
Eagar, Arizona, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2012
3
people found this review helpful

The Pointe Hilton Tapatio Cliffs is a beautiful resort. The rooms are large with separate living rooms. The protperty is situated on the side of the mountain which lends itself to a lot of privacy, but strenuous walks between main pool and rooms. The bar area at The Falls pool serves tasty frozen smoothies, fries and mixed drinks with friendly... More

Was this review helpful? Yes
Ron Simon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review
23 May 2012

Thank you for sharing your experience with us and other travelers. I appreciate the compliments. We value your business and hope to serve you again soon. More

Hartland, Wisconsin
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

We had stayed here several years ago and I must say I was disappointed this time. Although the property is well maintained, the service overall leaves much to be desired if you expect the service you would normally recieve in a higher end hotel. At check in I was informed there no upgrades available [ typically as a diamond member... More

Was this review helpful? Yes
Ron Simon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review
23 May 2012

Thank you for choosing to stay with us again. As a valued Diamond member, an upgrade is provided when available, however, it appears our upgrades were occupied. I apologize for the lack of view in your first suite but am happy to hear the second suite was to your liking. With regard to our service level, whether a guest is... More

Holbrook, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2012
2
people found this review helpful

I love staying here! It has fenced in parking, security, the rooms are comfortable the beds and space is wonderful! The water park is great very family friendly, the outside bar is great for a little drink by the pool. I cant wait to go back... no need to do side attractions... its all here! More

Was this review helpful? Yes
Ron Simon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review
23 May 2012

Thank you for your review and for your loyalty. I’m happy to hear that you enjoy our resort and look forward to your return. More

Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

As a Phoenix resident, I don't often look for a place to stay in the city. I needed a one day escape before taking a professional exam, and chose this resort based on it's proximity to the testing center. My goal: to have un-interrupted time to myself with my books and forget about all the other life distractions to focus... More

Was this review helpful? Yes
Ron Simon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review
23 May 2012

Congratulations on passing your exam. It’s nice to hear that we provided you what you needed for that one day escape to study. We look forward to serving you again when you can return with your fiancé to enjoy the amenities our resort has to offer. More

seattle
Top Contributor
84 reviews 84 reviews
Reviews in 49 cities Reviews in 49 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 10 May 2012

Check-in: Fast and friendly. Property is spread out and can be a hike to the room – “if you need help with your bags, just call from the room”. Room: Auto upgrade to a 1 bedroom suite with fireplace. Nice layout and size and can comfortably sleep 4. A bit worn around the edges. After opening the welcoming letter, it... More

Was this review helpful? Yes
Ron Simon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review
11 May 2012

Thank you for your review. Please accept my apology for our team member’s lack of knowledge about the property. That is rare as a large percentage of our team members are tenured. We value your business and hope you will consider staying with us again if you return to the Phoenix area. More

Midcoast Maine
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 9 May 2012

The property is built on a hill which makes for nice views but steep climbs to get to the lobby or the pool from your room. Very tight parking. Room was ok. "Free" wifi was very slow. The location of the hotel is away from many restaurants and attractions so a long drive around town in traffic to get where... More

Was this review helpful? Yes
See 2 more reviews by MEonthelake for Phoenix
Ron Simon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review
11 May 2012

Thank you for choosing to stay with us. As a full service resort our hope is to provide guests with everything they would want or need leaving no desire to travel off property. Our remote location and being tucked in to the mountain is part of the charm that many of our guests enjoy. We hope to have the opportunity... More

Phoenix, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 May 2012
2
people found this review helpful

We chose the Hilton for our first year wedding anniversary. We only live a couple miles from it but it looked so nice and got such wonderful reviews from others who have stayed there, we had to check it out. The grounds are very well kept and the staff is vert attentive. Pools were clean and the restaurants were great.... More

Was this review helpful? Yes
Ron Simon, General Manager at Pointe Hilton Tapatio Cliffs Resort, responded to this review
11 May 2012

Happy Anniversary! Thank you for staying with us for your special celebration. I’m happy to hear that Helen was able to make your day even nicer. We value your business and hope to see you again soon. More

Travellers who viewed Pointe Hilton Tapatio Cliffs Resort also viewed

Pointe Hilton Squaw Peak Resort
4 of 5 stars 776 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d73957?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Royal Palms Resort and Spa
4.5 of 5 stars 448 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d73943?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Arizona Grand Resort
4 of 5 stars 701 Reviews
Phoenix, Central Arizona
Show Prices ABS:HotelCheckRates-d112178?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 177 hotels in Phoenix, ranked by popularity »

Been to Pointe Hilton Tapatio Cliffs Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Pointe Hilton Tapatio Cliffs Resort

  • Hilton Hotel Phoenix
  • Hilton Phoenix
  • Phoenix Hilton
Address: 11111 North 7th Street, Phoenix, AZ 85020
Price range (per night):* RM311 - 565

Owners: What's your side of the story?

If you own or manage Pointe Hilton Tapatio Cliffs Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Pointe Hilton Tapatio Cliffs Resort
Show the lowest price for this hotel (from our partners)
Show Prices