I stayed here for one night before a early morning flight. This is your average hotel, friendly staff, clean rooms and a shuttle that runs every 15 minutes. They had a nice table of snacks that was nice to grab before the flight. (bananas, crackers, coffee) Hotel is less than a mile from airport.
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Dear Valued Guest,
Thank you for choosing us for your stay while in Phoenix. We appreciate your kind feedback about our hotel. We take pride in the satisfaction of our guest. We hope to see you on your next visit to Phoenix.
At your service,
Griselda Mena
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Great proximity to airport with free shuttle and rental car drop off. Breakfast to go for our early flight was a bonus. Friendly staff and on site restaurant, Rhodehouse restaurant made our over nighter complete..
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Dear Valued Guest,
Thank you for sharing your experience with us. We appreciate the warm comments you left about our property. If you ever find yourself in Phoenix again we hope to host your stay.
At your service,
Griselda Mena
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Decent basic motel. Friendly and efficient check-in staff. Gave great directions to Old town Scottsdale without having to drive on the freeway. Room was fine and met our needs. Lighting and storage were good. Bathroom was clean and a decent size. Had an attached restaurant, however we didn't eat there. Less than 5 minutes from car rental center.Our room location...
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Dear Valued Guest,
Thank you for sharing your experience regarding your recent stay. We are glad to hear that you enjoyed your stay. Best Western Airport Inn takes pride in ensuring that each of our guest experience comfort at a valued price. We hope to see you again really soon the next time you are in Phoenix.
Sincerely,
Faly Gomez
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We stayed here the last night of our vacation because we had a very early flight to catch and were worried about phoenix/Scottsdale traffic. The location is good for that purpose but, to be honest, our hearts sank when we walked into the room. The web photos were deceiving. Admittedly, the room was clean and the bed comfortable, but the...
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Dear Valued Guest,
Thank you for your feedback. We apologize for not exceeding your expectations during your stay. Please know that your comments are used to improve. We hope that you would consider to give us another opportunity to better serve you.
Sincerely,
Faly Gomez
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Have stayed at this Motel on two occasions within the last month. Conveniently situated about 5 minutes from the Airport Terminal and also from the Car Hire Centre. The Hotel runs a shuttle every 15 minutes to the Airport which seems to work well. Situated close to the junctions of the I.17 to Flagstaff and the I.10 to Tucson in...
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Dear Valued Guest,
We are glad to hear that your stay at our hotel was pleasant. We take pride in providing our guests with reliable airport transportation as well as comfort in the sleeping rooms. We apologize for any inconvenience caused to you by assigning you a 2nd floor room. In the future, please feel free to let us know...
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We stayed 1 night in a 2 queen room overlooking the outdoor pool on the second level. No elevator so be prepared to carry "everything" up the stairs. Not a big deal for me but beware for those not adept for that. We didn't use the pool but it seemed very nice and those that were looked to be enjoying...
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Dear Valued Guest,
We appreciate your recent stay at our hotel. Your comments are very important to us and are used to improve. We apologize for not exceeding your needs and look forward to the chance to host your next Phoenix visit soon.
At your service,
Griselda Mena
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Needed a place to spend the night near the airport. Room was clean and the beds were comfortable. All that I was interested in. Only down side was the hotel is near the freeway and you get some noise from the freeway at night.
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Dear Valued Guest,
Thank you for sharing your comments about your recent stay at our hotel. It is our top priority to ensure each guest is satisfied with their stay. Your feedback helps us focus on improving so that each and every one of our guests has a memorable experience when staying at our hotel.
We hope to see you...
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We stayed there 3 times within 3 weeks. The breakfast mentioned by John S was NOT included. Accommodations were decent and the staff friendly but it was for the shuttle service that we returned. The drivers were careful to equip the bus with two child seats when we advised them that they would have a 2 year old and a...
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The best thing about this place is its proximity to the airport. I also liked the free computers for use in the lobby. Now, for the down side. Rooms were not available until 30 minutes after check-in time. The front desk personnel aren't particularly helpful or service-oriented. They were unable to accommodate me for a first floor room or a...
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Dear Valued Guest,
We would like to thank you for your comments. We apologize for any inconvenience caused during your stay. Your feedback is appreciated and helps us take the necessary action to improve our hotel for future guests.
Thank you for your time. We hope to better serve you the next time you visit Phoenix.
Respectfully,
Griselda Mena
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This hotel was exactly what we needed. We were looking to get away from the cold Illinois weather and this place had a perfect location. The rooms were a decent size and the beds comfortable. The staff was also very nice and friendly. The breakfast had a large variety as well
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Dear Valued Guest,
Thank you for selecting Best Western Airport Inn to host your Phoenix stay. We appreciate you sharing your kind comments and we look forward to the opportunity of hosting your next visit to Phoenix!
At your service,
Griselda Mena
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143 Reviews
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