Bathroom doors didnt lock, they had false adverstment there was no gym room at this location, the hottest rooms- AC units didnt work well the room was at 82 degrees after having the AC on for 4 hours unable to sleep. staff didnt do anything about it! i try contacting the manager it took her 8 days to call back... More

Kudos to the front desk staff. They were so cool and always happy! We actually experienced two different rooms at this hotel. The first, room 507 was not clean (didn't want to touch anything in the room). However, due to a safe malfunction we were placed in room 710, a much cleaner room with a view of downtown. Enjoyed Belgian... More

I have never stayed at a hotel where the staff lacked in personality, seemed they just were not there to greet with a smile, in fact no one smiled. I had to come down to get extra towels and they said sorry we don't have any we will get you some, I waited and was forgotten about I came down... More

When we arrived there it was very hard to access the hotel because of the one way street.Got to U turn it all the time,and it does not come up on navagation, so get a map.The Hotel staff was very friendly and very helpful. The rooms look better on the sight then in person, but are very roomy and decent... More

We wanted an inexpensive and central hotel in Phoenix and this hotel fit that description. The decor is dated, the walls are hospital green and a good cleaning would help but the hotel was safe, inexpensive and in a good location. The beds could be replaced as they don't have any support left but the room was large. The staff... More

I will not at a this hotel again, I have done alot of travel in my day and stayed at a number of different hotels and the second I got in to my room at Lexington I wanted to checkout. While i understand many hotels can['t afford remodels at this time at least take pride and take care of what... More

i stayed here on a business trip. I selected it because of the location, close to downtown and light rail and value relative to other hotels in the area. The room was OK, staff was pleasant, my problem was with the breakfast. I am a frequent business traveler used to "free" food being worth the cost. This was the worst... More

My colleague and I arrived on the 26th October having flown in from the UK. We asked where the restaurant was and were told "we do not have a restaurant, we had to close it down and re-furbish the whole kitchen" ...so tired and hungry we asked where we could get a quick meal and were told " I don't... More

I traveled at the last minute to a large conference at the Phoenix Convention Center. This was the only hotel I could find with rooms still available. Its right on the light rail line so travel to the convention center was easy. There was a comfortable bed and free wireless in the room. The staff were friendly and helpful. Limited... More