This property is not properly maintained! The room that I stayed in did not have a smoke detector. It was wired in on the ceiling, but no device was there. Another guest told me lady they did not have a smoke detector. The elevator is dirty and looks more like a service elevator than one for guests. Our room smelled... More

Have stayed at this location several times in the past during Phoenix Bike Week......NEVER AGAIN! Property had turned into a dump....broken dryers and washing machines piled in back side of property, rooms were NOT CLEAN.....knew the sheets in our room were previously slept on w/out being changed. Dirty carpet, no refrigerator, no microwave ......had to ask for a refrigerator to... More

Carpet was FILTHY, hadn't been vacuumed, the light in the bathroom was burnt out. When they replaced the light, that is when I noticed the toilet hadn't been cleaned properly. The shower didn't just drip, it RAN all night, and you couldn't shut it off. However, the only part of renovation that hit this room, was the bathroom, and they... More

There is nothing positive to say about this hotel. The front desk clerk was supper slow, The room I reserved was a smoking room and I asked for non-smoking. By the time I got back to the front desk, there were 8 people in line -- a 30 minute wait so I passed. Bedspreads had cigarette burns. There were carpet... More

When we first arrived I was optimistic. The pool looked nice and the front of the building was nicely landscaped and clean. Then we drove to the back where our room was. We were greeted by a homeless man begging for change sitting by broken hotel furniture in the parking lot. The door to the room needed a little extra... More

Aside from the bad side of town where this hotel is located, the obnoxiously rude staff, the offensive odor of manure in the hallways, the difficulty of opening an obviously non-serviceable door to our room, dirty carpets, sticky fingerprints on phones, remotes for two TV's nowhere in sight (not to mention the staff's unwillingness to remedy the problem), dirty bathtub,... More

Don,t know her name,but the heavy set gal,at front desk,was the rudest person,ive met so far.room was dirty,the door to my room didnt lock right,you could just push door,and it would open.,i worried about getting robbed all night!and i itched all night,bedbuggs is right!never again,nightmare. More

Bedbugs. AC barely functioning. Then the run-around where management never available to answer 4 phone calls & 2 letters. More

looked at three rooms before we took a room, no others were available, all were smelly from smoke/mold/ or just plain dirty. the air conditioning or the lack of proper operation kept us awake all night, several stray cats made noises all night. the rooms were in disrepair with broken mirrors, things ripped off the walls etc. More