Rooms are very nice, service was excellent, But They had an event scheduled by the pool, I was on the 17th floor and the music was rocking the walls. Could not use the pool all day,they did offer to move us to another room,but would not turn the music down, very disturbing. They should let guests know if the pool... More

Located in the heart of downtown Phoenix, the Renaissance is convenient to the USAirways Center (the Suns) and Chase Field (the Diamondbacks), the Herberger Theater (theater and dance companies) and the Symphony hall, as well as the AZ Science Center and the convention center. On par with other Renaissance hotels, the lobby is modern and spacious with a number of... More

I want to thank Alex, the concierge! We arrived to the hotel with a stroke of bad luck (car trouble). Alex noted our stress level and went above and beyond to make our day all the better! His kindness made such an impact on our wonderful weekend! As for the hotel, BEAUTIFUL and very clean! Thank you!!! More

On a last minute trip we decided to book a hotel near US Airways Center so we totally rolled the dice on Priceline and thankfully landed at the Renaissance! We had a little bump at check-in that was completely our fault, but Emmanuel at the front desk courteously helped us solve our booking mishap and got us in a perfect... More

Stayed here for business. The conceirge staff was very helpful. It is in a nice location. The pool is small and there is not enough louge chairs. The pool is on the th floor and it is bare, not even a plant or anythiing in the area. The lounge bar is small but food was decent. Drinks overpriced and no... More

I have stayed at this hotel many times and I have yet to be dissapointed. The customer service is what brings me back every time. specifically, Amanda and T.J. at the front desk are great and very informative and can help with absolutely everything you might need! Look forward to coming back! More

I stayed at the Renaissance Phoenix Downtown for a conference. The lobby is beautiful, and the lobby bar is great. When I checked in, I was given a suite which they told me was "softly remodelled". It was HUGE ...boasting a living area with a sectional sofa, a dining room table and chairs and a bedroom area with two queen... More

I stayed at this hotel while attending a business conference for 4 nights. The hotel is in an ideal location to all downtown attractions. Literally within walking distance of everything you would need or want to see. I was impressed at the modern decor and attractiveness of the lobby and bar. I was also impressed by the room. It had... More

I stayed here years ago when it was a Wyndham. (That time I got stuck in the elevator. More about that later.) I attended a conference here the past three days which was in this hotel so it was the place to stay. We attended a very large conference with hundreds of attendees. Pros: Great valets and bell hops. In... More