The rooms were just okay, not well maintained. My electric did not work in my room. I asked for service to my room and did not recieve it. They took care of me, but it did not help my impression of the hotel. On the other hand, the bartender was terrific! Also good was the banquet/meeting room facilities. They did... More

We stayed here for 3 nights in early April.The carpets in hallways stained and dirty,chairs in restaurant stained and worst sad grey rags masquerading as bath towels.When I complained about state of towels reception told me oh every one complains about them we are working on it.I understand hotel has changed names and managementsurely this was not the improved version.... More

I booked and paid for a cabana suite and they gave us a regular room. I booked the suite because I was having surgery at the nearby hospital. That would give me a private room, so my family didn't have to be quiet when I got out. When my husband came to get me out of the hospital, he told... More

We were down in Phoenix with our sons for a wedding and had the opportunity to stay at two hotels this trip. Normally I stay with family, but this time time to be different! This hotel used to be a Radisson property and our room was one on the third floor yet outside by the 3rd floor pool. The third... More

We booked 3 cabana suites with king beds but when we arrived were told there were only 2 available. Finally straightened that mess out and went to the rooms. I opened my door to find an occupied room! My co-worker got a handicapped room with a small bed, no couch, no vanity. I switched rooms only to be moved to... More

Negatives; We were upgraded to a suite which I was quite pleased with until I reached the room. The suites are located on the 5th floor with their own private courtyard area w/ a pool. The pool obviously has been neglected, there were only 2 towels left on the shelf and were never restocked during our entire visit. The pool... More

I stayed at this hotel because the pictures look much better than what it actually was. The staff is not friendly, There was no fridge or coffee maker in the room, the towels looked dingy and gray from over use, breakfast was almost completely gone when we went (they never restocked the food items), only 2 ice machines worked, and... More

I have never been a fan of Radisson hotels. The ONLY reason why I stayed at this property was because I was in town for a conference and all of the downtown Phoenix hotels were so OVER PRICED that it was ridiculous. While my stay at this hotel wasn't bad, the only thing it was good for was the price.... More

I stayed at this hotel for a week while attending a conference downtown. While the hotel was clean you could tell that they were on a budget when they remodeled the place. The bathroom's had old bathtubs and the new paint didn't come all the way down to the floors. On the website it clearly states that all rooms have... More