I spent 5 nights here for a business conference. The accommodations were generally clean, and the customer service was very good throughout the property. However, the property is showing its age, with some slightly shabby exteriors. Prices are very high ($14 for a small, so-so margarita) and some unfortunate design choices make it a little uncomfortable. For instance, the open... More

Baffling parking process. Was told by valet that he'd hold my car while we checked in so we could find out what part of the complex we would be staying in and choose a parking option (valet or self park). Checked in in about the usual 2 minutes. Went back to the valet and he said the car had been... More

Fantastic for Kids. Great Food, Outstanding Customer Service, 2 water slides, 4+ Pools. This property is outstanding. This kids program is super engaging for all ages. The property is within minutes of the heart of Scottsdale. We will be back!

I spent two nights here and had a wonderful experience with one exception that keeps it from being five stars. First off - this is a very expensive property/resort - so my feeling is they had better get everything right. My room was fantastic - one of the most comfortable beds in which I have ever slept, and I appreciated... More

i think the hotel is good, but not excellent. I would rate it excellent if the walking distance between my room and the main lobby was a bit shorter - it takes around 5-7 minutes walk to get there. So my practical advise: take this hotel if you want 5* experience, but ask for a room which is closer than... More

Wow! One of the best hotel experiences I've had in a long time. Here for 3 days for a conference. The meeting facilities and banquet food were excellent. The sleeping rooms are quite spacious, large flat screen TV, walk-in closet. I was on the ground level so I had a lovely patio with table and chairs. The staff couldn't have... More

(Note that I was one of the many reviews here who were obviously attending the same conference at the end of April/beginning of May). OK, there are few hotels in the world (and even fewer that I've been to) that have higher highs and lower lows than this one. Let's start with what's right. The staff is incredibly well trained.... More

The waiters and the people that gives service to the kids pool, were very lazy to give us something to drink, or eat, and then i saw, at the end of the pool one door, that opens the parking area and we saw, the waiters families come in, and then all of them were swimming !!! waiters with their families,... More

This resort earns all 5 stars were awarded with. Everything from start to finish was incredible. Rooms were incredibly comfortable and service was exceptional. Resort is layed out very well and all amenities were close to each other. Pool was just amazing loved every moment of it. Definitely a resort to return again to.