This hotel is a fine example of why I love staying at courtyard hotels. Clean, comfortable beds, friendly staff. New bistro restaurant has pretty good food as well. Furniture in the room was a bit dated, but still nice. Wifi is pretty slow. Only 11mbs. I would definately stay here again.
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Was here for Spring Training. If you are there to catch games at Scottsdale Stadium, I dont know if there are many other hotels that are any closer. This Courtyard is nice and the room I was in seemed to be fairly modern and up to date. Decent pool to cool off with the kids and a hot tub as...
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Thank you very much for your thoughts about your stay at my hotel! I am happy to hear that our location was perfect for your walks to Scottsdale Stadium so that you could watch the Spring Training games of the San Francisco Giants. I am glad that your children enjoyed our pool and hopefully they were able to enjoy our...
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This hotel has the nice new Courtyard lobby but the rooms are in disparate need of the same remodeling.
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Thank you for your review regarding my hotel. I was happy to see that you enjoyed the new Courtyard Refreshing Business Lobby featuring the Bistro. We reopened the lobby in October of 2011 and it has been a hige success. The GoBoard, business center, local library, home theater, communal tables and media pods invite you to enjoy the lobby whether...
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Have stayed here at least ten times in the past year , and the staffs is always very accommodating and friendly. the hotel is very conveniently located within the walking distance to old town scottsdale. the people who are complaining that old town scottsdale is a hike must be in bad shape and could use the walk. This hotel is...
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Thank you so much for posting your review of my hotel. I was pleased to see all of your comments especially about my friendly and accomodating staff. I have an amazing, tenured team that is committed to delivering outstanding Marriott service and they are what makes the experience at my hotel superb! As for the location, Scottsdale Old Town is...
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I stayed at the hotel recently and the beds were very cozy and the food was yummy.
Two major bonuses for this Courtyard are free is the free wireless internet and they even have free use of the PC they have in the lobby with printer! How cool is that?
The buffet breakfast was great and had...
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Thank you very much for posting your thoughts about your stay at my hotel. I appreciate your comments about my team keeping the hotel clean and providing excellent service - that is what we pride ourselves on - making memories! I am happy to hear that you found the complimentary Wi-Fi to be valuable during your stay. In addition to...
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I travel to Phoenix for work on regular basis, I am a Marriott Platinum member so I have seen a lot of different properties in AZ and other states. This was one of the worst experiences I have ever had. I guess for the price of over $200 a night I expect a little more. First of all, as soon...
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I have reviewed your posting about my hotel. As a Marriott Platinum member you are at an elite level in Marriott and a valued traveler. I would like to discuss your stay with you further if you are interested in a resolution. During the time you stayed our hotel was in the final stages of completing our new lobby renovation...
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I really enjoyed the hotel. It's nice and clean, and the beds were very comfortable. It's just the finer details that were lacking. The wireless connection was very slow...at times download was as slow as .25 MB (as in point two five) and upload was .0005 MB (no typos...I checked four times). I guess I'm spoiled, because I stayed in...
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Thank you for your time writing a post regarding your stay at my hotel. While reading your post it was clear to me that the internet access was the largest inconvenience to you. At times last year our internet was being utilized to its fullest therefore causing intermittent service slow downs, We have completed the upgrade to the wireless internet...
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Hotel is just outside downtown, you can walk and not have the noise. Furniture is mahonany so could do with updating, but the whole feel of the room (overlooking the courtyard) is spacious, the king size bed and memory foam mattress assured a great nights sleep and the free wi-fi is an added bonus. The carpets and decor and all...
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Thank you so very much for your posting regarding your stay with us. I was pleased to see that you really enjoyed your room and your bedding (the most important part of getting a great nights sleep) and the cleanliness. My team of amazing housekeepers take pride in the cleanliness of their rooms and the entire hotel. Thank you for...
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I tried this hotel twice (In August and October) and I am still not sure; yet Marriott Courtyard are my preferred place most times. Most of my issues were corrected and most earlier issues related to renovation going on in August. One issue still remains, and that is the desk staff member who is full of misinformation. She told me...
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Thank you for your feedback. The renovation of our brand new lobby will be complete on Tuesday, October 11th. I am glad that we were able to better meet your lodging needs. That said, I apologize for the incorrect information that our front desk associate gave you. All of our front desk associates are trained to be knowledgeable about the...
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Even though it said there was renovation, this hotel was running efficient. The staff was friendly helpful, the place was super clean. I travel;led with my 3 yo and had a problem with the internet connection the staff went above and beyond solving my problem and making me happy. The woman at the counter replied when I explained I know...
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Thank you for your comments. We are very fortunate to have so many great reviews here on TripAdvisor and I greatly appreciate you adding your experience. I am proud that my team was committed to making your stay enjoyable. We recently upgraded the internet experience at the hotel and I have heard from our frequent guests that it is working...
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