Dear Annette, Thank you for your kind words regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Dear Sir or Ma'am, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More

Sharon H., Thank you for the great compliments! I'm sorry that your room had not yet been upgraded with a flat screen television. We are in the process of installing them and have approximately half of our rooms completed. Also, I would like to apologize for the traffic issue. I agree that it is often frustrating getting in and out... More

I would like to apologize that several channels on your television were not showing up. We are currently installing new flat screens in all of our rooms and have recently realized that the remote will not scan to each channel. This is an issue that we are working on, and our service technician should have it resolved in a matter... More

I am sorry your stay with us was not exceptional. Unfortunately, a look in our system for your name did not produce any results so I am not sure if this review is correctly posted or not. Regardless, I would like to address your comments. We do not use an air freshener. Fresheners merely mask odors. We use eliminators. Second,... More

I am glad you enjoyed our updated rooms. We are currently in the process of upgrading our televisions to 32LC5HD flatscreens as well as updating our lighting fixtures. I do apologize for the slow-filling toilet. I will ask our maintenane manager to fix this issue. As per the hard mattress, I do realize we have approximately ten queen mattresses that... More

I do apologize for the cockroach in your room. Our unseasonably hot weather coupled with the lack of rain has caused an increase in pests in the hospitality industry this summer, especially for those properties with outside entrances such as ours. We do have a contract with a pest control service that has doubled their efforts over the past few... More