First of all, as soon as we arrived to the hotel the rooms weren't allocated, so we had to wait 1h to solve this. Second, the race for food. If you are thinking of staying in this hotel make sure you arrive to dinner 30min before time, otherwise... no food or a selection of chicken nuggets will be provided. Third,... More

Beside the fact that the food is awful, it is almost impossible to find food in the restaurant if you get it there 40 minutes after the opening. The rooms are ok, but sometimes there was no towels and the cleaning, lets call it so, is terrible. The staff is nice, but without means to work. No 3star hotel at... More

There was only about 12 people staying in the hotel and we was all put together so at night it was very noisy, children running up and down the corridor and people moving furniture! The food was really bad, mainly fried food and a bit of salad and nothing special for the few of us, on the final night we... More

We only stayed one night in this hotel on our way to France. The hotel is basic and it was occupied by very noisy groups of people that made our stay unbearable. Sleeping was impossible with bunchs of people shouting all night. Food was bad.

Refugi dels Isards is situated at the bottom of Pas near the old French border. At first glance it looks much like almost all of the hotels in the Grandvalira ski area in that it is mostly situated above a shop with a small ground floor presence. On entering the hotel we were greeted by a friendly reception team who... More

My family and I stayed at the Isards Hotel February 2008 while on a skiing trip. We booked a family room that sleeps 4. The previous reviews we had read caused us some concerns which proved to be totally unjustified. The hotel was warm, very friendly and comfortable and catered for all our basic needs. The food was above average... More

stayed at the refugi , one week from the 10th Feb 2008. Its a bit of a trek to the bottom of the lifts up hill, with your gear first thing in the morning, I wished we had sorted out lokers when we got the boots and skis but managed, thought the exersise would do us good. Hotel is clean... More

I stayed at this hotel from the 17th to the 24th December 2006. The Hotel was clean, warm, and comfortable. The rooms were cleaned everyday and we were given fresh towells everyday.The staff were very friendly. I was impressed with the facilities the hotel had which included a 24 hour reception, free ski lockers, internet computers and a bar/nightclub which... More

We have just returned from the Hotel Refugi Dels Isards and I felt that I should inform others of the sub standards of this hotel. We wanted to join some friends who were on a package to this hotel so booked direct. There was only one room available at this time which was being sold as a 'suite with jacuzzi'.... More