attended for sunday lunch yesterday.manageress on duty very rude .am forwarding a letter of complait with full details to manager.remainder of staff friendly both to myself and my two young children.
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- Oriel Hotel Cork

attended for sunday lunch yesterday.manageress on duty very rude .am forwarding a letter of complait with full details to manager.remainder of staff friendly both to myself and my two young children.
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Thank you for taking the time to post your feedback. Have printed your comments and passed directly to the Operations Manager to follow up.
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We had for a very short visit, staying one night only, arriving at almost 11pm and leaving early on the following morning. The hotel was pretty quiet apart from some guests in the bar and given its huge foyer and bar, was a bit forlorn. Our room was a non-smoking room at the back of the hotel, so quite a...
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Firstly thank you for taking the time to post your feedback. I have printed your comments and they will be discussed at this weeks departmental meeting. Thank you for your nice comments in relation to the staff, we hope you find the confidence to return to Oriel House so you can experience yourself the results from your feedback.
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We booked a meal for four last week, before hand,we went for a few drinks in the bar, it was Lively, there was a wedding and a car rally on. we went into the restaurant, the food and atmosphere was great, the food was lovely three out of the four had Steak, it was done to order....
I would recommend...
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Thank you very much for your nice comments, have printed your nice feedback and distributed to the food and beverage teams. We look forward to welcoming you back to the Oriel House.
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This is a really nice hotel. Staff very friendly and helpful. We arrived Saturday May Bank Holiday Weekend. Very friendly check in. There were six of us, three couples. Our rooms were beautiful. Hotel is in a lovely location. Ballincollig is a lovely town and i am sure they are very proud of their hotel. The staff down in the...
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Thank you for taking the time to post your feedback in relation to your stay at Oriel House. We are delighted you enjoyed your visit to both the hotel and Ballincollig town. I will print your nice comments and display on our staff noticeboards. We look forward to welcoming you back to Oriel House in the future.
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Booked the deluxe double there was nothing deluxe about it. no central heating controls working in the room. needs to be turned on by reception and once on sounds like a food processor and drowns out the tv which is capped at 50% volume. not a double bed just 2 singles pushed together. Iron was broken. Leisure centre closed at...
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Thank you very much for providing us with your feedback, I am very disappointed at the number of issues raised and will have to investigate with all the team here at the hotel to avoid re-occurence. If you wish to discuss the issues in detail please dont hesitate to contact me here at the hotel.
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Stayed at the oriel House Hotel on the 14th of april for my Friends wedding.
Hotel is excellent.
staff are extremely friendly and made me feel very welcome, the receptionist was so helpfull and let me check in early,every member of staff are A1 and they know how the run a hotel.
the rooms are incredible. 5stars. complimentary snakes and...
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Delighted you enjoyed your stay with us and are rating us 5stars, thats a lovely compliment to receive. I have printed your nice feedback and put it on display on all our staff noticeboards.
We look forward to welcoming you back to Oriel House.
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I have just returned from this hotel having been there for two nights to attend a family wedding.
I have to say that the reception team at this hotel are the best I have ever encountered, nothing was too much trouble for them and they went out of their way to be helpful.
we arrived too early to check in...
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Thank you very much for your nice comments about the front desk staff here at the hotel. They are delighted to read the good comments on the website about them. We look forward to welcoming you back in the future to Oriel House Hotel.
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We stayed at the Oriel House Hotel for an Easter break as they were doing a great 2 night offer. Our room was huge with one double and a single bed. This was great as our five year old daughter likes her own bed. Also in the room was a good iron, good hairdryer and a fridge which was great...
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Thank you so much for your nice comments. Delighted you enjoyed your stay with us and are already planning your return visit, it is always great when we can get our first time customers to return to us again. This was the first time we tried the Easter Egg hunt with the easter bunny and I am delighted to read...
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My wife and I stayed here for a 2 nights midweek break special offer recently. The en-suite bedroom and bathroom was large, attractively decorated and furnished, and even had a print/painting on the wall I liked, which is a first for me as far as hotels go. The food and sevice in the restaurant and lounge was very satisfactory. The...
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Thank you very much for your nice comments, delighted you enjoyed your stay with us. I have printed your feedback and will place it on our staff noticeboards so all departments can read it. We look forward to welcoming you back to the hotel in the future.
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Stayed here over the easter weekend Sat/Sun night . It was excellent value for money . The family rooms were a great size , kids ate 2 portions for €5 in the restaurant or Bar. There was an easter egg hunt on Sunday morning with some games which my 3 1/2 year old enjoyed immensely. Service in the bar and...
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Delighted to see you enjoyed your stay with us. Will ensure all the departments see your nice comments, we look forward to welcoming you back in the future.
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