Stayed here when the sister hotel (The Ballachulish) was full - I stayed there last year and loved it!
The Isles was a dissapointment - I know this one is only 3 and the other is 5 but I did expect it to be a bit better.
We arrived quite late but thankfully got a table for dinner. The resturant...
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Thank you for feedback in regards to your recent stay with us. I am sorry that your stay was not as you had hoped and that you felt that the Isles did not compare to our sister Hotel, The Ballachulish Hotel. Ourselves and The Ballachulish Hotel are two completely different hotels in our style, with the Isles being more modern...
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We stayed at the Isles as part of a wee trip to celebrate a friends 40th birthday. Richard and Justin on reception were really helpful and friendly. The room was very comfortable and imaculately clean. We had a wonderful view of the loch and very nice seating area to enjoy a glass of something whilst making the most of the...
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Many thanks for your feedback regarding your recent stay with us here at the Isles. I am delighted that you enjoyed your stay and have passed on your thanks to Richard and Justin. I am pleased that you enjoyed your breakfast the next morning after a good night out in the area. I appreciate that after a good night out,...
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We (2 adults, a 2 year old and an 8 month old baby) stayed in a family room in the hotel for one night to break up a long drive home. We arrived about 5pm and everything seemed OK.
There was a wedding on. We were made to feel that our presence in the bar area was not wanted -...
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Thank you for your feedback regarding your stay with us last week. I am disappointed that it was not as you had hoped and that you were disturbed by noise from a wedding we were hosting in the Hotel.
We do host a number of weddings in the Hotel throughout the year, with no complaints, so I do apologise that...
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We had a fabulous wedding and weekend with 100 very delighted guests at the Isles and couldn't have chosen a better location. General manager Tracy and all her staff couldn't have been more helpfull, pleasent, organised and proffessional on the wedding and throughout our weekend To serve 100 guests so efficiently was excellent!! the scenery and the grounds of the...
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Thank you very much Iain and Eilidh for your great feedback regarding your wedding here with us at the Isles. I am delighted that everything was as you had hoped and it was very different for us to welcome the bride in a horse and carriage.
I have passed on your comments to my staff and we all look forward...
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lovely hotel, with stunning views, clean and tidy rooms, nice bathrooms, only downside no lift but did manage the stairs with a bit of difficulty. Food excellent, pool quite small, changing facilities poor though could do to be improved. would go again.
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Many thanks for your comments in relation to your recent stay with us. I am delighted that you enjoyed your stay and felt that the rooms were clean and tidy and that you enjoyed your meal. We do have 21 rooms on the ground floor of the Hotel, so should you wish to stay again, please do let us know...
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We booked for one night, at this hotel as part of trip through Glencoe, the hotel looked good online and the location was perfect for our needs, when we arrived, there was no one on the reception and after 15 minutes a girl turned up and booked us in, however she didn’t show us to our room but instead told...
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Thank you for your feedback regarding your recent stay with us here at the Isles. I am obviously disappointed that you did not enjoy your stay.
I apologise that the room you were allocated was not to your liking. Many of our rooms overlook the loch and some of them overlook the mountains and the rooms are allocated as to...
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We have stayed here several times before and always enjoyed it and this time was no exception. Kids enjoyed the pool which was clean and warm, and also the outdoor play area. Location is superb and takes some beating.
Breakfast was good but didn't eat at the resteraunt in the evening so I can't comment.
What I would say is...
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Many thanks for your comments regarding your recent stay with us here at the Isles. I am delighted that you enjoyed your stay with us yet again and that the kids enjoyed the pool and the outside play area.
I do recognise that the Hotel is in need of work and we started the first phase of this at the...
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Just back from a lovely weekend at the Isles of Glencoe. What a location! Each morning we looked out of our hotel window and were mesmerised by the beauty of the loch and the majestic mountains. I've stayed in many hotels around the world but never in one with such beautiful views right on the doorstep. The bedroom was huge,...
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Thank you very much for your feedback in relation to your recent stay with us. I am delighted that you enjoyed your stay and have passed on your comments to my team. Thank you for your feedback regarding the Leisure Centre. I have passed on your comments to my Leisure assistant and we are working together daily to ensure that...
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Stayed at this 3* hotel for 3 nights DBB - Allocated a loch view room on ground floor -the room was large but a bit 'tired' however the view of the loch and mountains was spectacular. Reservations had to be made each night for dinner. We were given a table in the conservatory each mealtime and again this overlooked the...
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Thank you for your comments regarding your recent stay with us here at the Isles. I am pleased that overall you enjoyed your 3 nights with us. I have taken your comments on board in relation to the food and drinks orders and discussed them with the Food & Beverage Manager to see if there is a better way of...
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Had a two night stay having stayed before a couple of years earlier.Check in staff were a bit slow.The rooms are fine,Didnt eat in the restaurant this time as we didn't mind driving a bit to find something a bit more interesting.Breakfast was fine and included in the deal we got.The pools and sauna are ok but the changing/drying area...
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Thank you for your feedback regarding your recent stay with us here at the Isles. I apologise that you felt that the check in staff were a bit slow. We always try to ensure that our guests are checked in promptly, but at the same time, receiving all of the relevant information in relation to their stay. Our Leisure Centre...
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