We stayed at the Intercontinental in Puerto Ordaz for two nights as part of a Venezuela tour. First impressions were of a large conrete lump of a hotel - large lobby, pool, gardens leading down to the river and the most amazing view over to the Llovizna Falls. However, the hotel turned out to be completely soulless and the staff... More

Not a bad hotel. Restaurant and bar ok. Nice pool with very scenic rapids in view. Casino next door. Not great value at over $300 a night More

I've stayed in many intercons all over but this hotel definitely was not in the same class as the typical Intercon. This hotel was more like an old Holiday Inn. The hotel is located near the river Orinoco and is in a beautiful location. The nearby falls are awesome. However, the hotel has many problems with the rooms, the facilities... More

The most serious problem is its air conditioning. It is located at the top of the building. It is really and permanently very noisy, impossible to sleep, it even smells fuel oil from time to time. It's a pitty in a so quiet and beautiful environment. The environment of the hotel is superb, one of most beautiful in the world;... More

This hotel doesn't deserve to be an Intercontinental, and it certainly doesn't deserve the five star category it claims to have. The rooms are horrible, bathrooms a disgrace and the service is at best nonchalent, at worst downright rude. The only reason that this hotel remains in business is due to the casino, which is packed every day from about... More