We booked this hotel through a 2nd party company and they gave my husband and I the blues. Totally exhausted us...on our honeymoon. It was not the hotel's fault, but they stayed on the phone with the 2nd party company for well over an hour if not two arguing with them to make things right by their guest (which was...
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The hotel’s rooms are large and clean. The food in the restaurant was very good and we particularly enjoyed the Friday noonday buffet and the Sunday brunch. The hotel staff were friendly and helpful and the wait staff in the restaurant most polite. The hotel is located across the street from the Arkansas River and there is a nice walkway...
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Your review really brightened my not so bright day! I am so happy to hear you enjoyed the service and accommodations we provided.
We do hope you will stay with us again!
Sincerely,
Becki Lewis
General Manager
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PROPERTY: This is an older property which has had minimal updates over time. This is an odd mix of good and bad, overall it rates barely average and not what I expected from a Wyndham property. This part of town is kind of rough. Too many peddlers on/near the property for my comfort although aside from comfronting them I had...
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I found - and booked - this hotel once I read here on tripadvisor that it was an easy walk to the Verizon Arena.
My stay was part of a big reunion weekend for me and three girlfriends who haven't all been together at one time in nearly 20 years. We chose Little Rock so we could attend a concert...
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I'm so happy to hear you and your friends enjoyed your stay with us. It sounds like you all had a wonderful visit. There is nothing like old friends getting together. I am glad we were able to host your reunion.
I hope it's not another 20 years before you are all able to get together again! We look forward...
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When I first drove up to the Wyndham I was not impressed. Ongoing construction and very little parking. But first impressions can be wrong. The lobby is average but the staff was very friendly and helpful.The hotel is very spread out and there is only one small elevator to reach the second floor. Once I got to my room I...
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I am so happy to hear your feedback regarding the renovations we have done on our guestrooms recently.
All our guestrooms have new carpet, flat screen TVs, refrigerators, new air conditioners, new mattresses and freshly painted walls. We have put a lot of time and effort into making over our rooms in the last couple of years and it is...
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Overall it was a good stay for a night. The rooms are large and comfortable, (we were able to fit a baby crib) but it gets very noisy... We were lucky to stay in and indoor room, and we felt safer that way. There are a lot of wanderers in the parking lot, one person approached us as we were...
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Thank you for sharing your comments about your recent stay. I am happy to hear you and your family enjoyed your stay with us.
I apologize for the welcome you received by the person who solicited you for money. I am glad to hear that our staff was able to quickly get him on his way. We take the safety...
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We stayed here while visiting relatives for Thanksgiving. The room was comfortable and common areas were very presentable. The lady working the front desk was a hoot and had a lot of personality, which was nice. We will return.
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Thank you for letting us be your home away from home during this holiday. We are so happy that you enjoyed your stay with us and we look forward to seeing you again soon.
Sincerely,
Becki Lewis
General Manager
Wyndham Riverfront Little Rock
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The hotel was nice. The rooms were elegantly decorated and very clean. There are 2 restaurants onsite.
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Thank you for sharing your comments. We are so happy to see you enjoyed your stay with us and hope you will continue to make our hotel your home away from home when visiting the Little Rock area.
Should there ever be anything I can do for you during any visit, please do not hesitate to call upon me.
Best...
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Gosh, where to even start. I have stayed at this hotel many times, probably almost every other weekend; however, this stay was absolutely terrible. So terrible that I probably won't come back. Firstly, with the exception of Justin, who usually checks me into my room, the front desk staff are terrible. Absolutely rude. They all acted like we were inconveniencing...
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Thank you for taking the time to share your comments regarding your recent stay. I am passing a copy of your comments onto our Guest Services Manager so he can share them with Justin. I am sure he will like to know how much you appreciated his service. Additionally, they will be shared with other staff members as a training...
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Overall this hotel is clean, comfortable and a great place to stay. On my last visit I left some very expensive cloths in a drawer by mistake. Called within 2 hours after realizing it and they were gone and never found. I called over a two week period trying to have someone from management help me. They never did. Costly...
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I saw your comments on Trip Advisor and wanted to get back with you. I am happy to hear you have enjoyed your stays with us. I would be more than happy to follow up with our Executive Housekeeper regarding the items you left behind to see if she can check lost and found once more. You may contact me...
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