I recently stayed in the Vihren Palace hotel and spa in Bansko - Bulgaria's major ski resort and hidden gem. We stayed in an apartment and were delighted with it. The apartment was luxurious and extremely comfortable with all mod cons. The hotel complex itself has a fab spa which we could use for free, a nice bar, a great... More

very good hotel nice welcome desk good food very good room service the only but important drawback of bansko : a queue of one hour each morning to go up with the gondola More

Me and three friends from work planned a week of snowboarding on a budget at Bansko, via a small tour agent here in Israel. Our requirements were comfortable rooms for two, breakfasts, a spa for our sore muscles and most importantly - to be close to the ski gondola. By the agent's recommendation we got two double rooms at the... More

i'm never come back here. we stayed in R part, the mean we have to walk so much ( up and down the stairs) to arrive at restaurant or front desk. the staff of reception was very rude and nothelpful. there are few towels at the pool, my husband and my boy werw cut on the leg inside the pool.... More

I have stayed in a great number of 4stars hotels and this is definitely not a 4 star hotel. First of all the photos of the hotel are misleading, what you see is far from what you get. For example the size of the lobby and rooms is much smaller from the sense you get by observing the photos. The... More

Good evening, Water, please, not to mentioon other requests. In the bathroom, everytime we took a shower, no matter how much attention we paid at the shower curtain, the water would spred to the bathroom floor, so we had to use a lot of towels in order to clean the mess. i guess there was a leak in the bathtub.... More

We spent 5 days here and the only think we were sorry is that our stay was too short. The apartment was all new, spotless, spacious, we had more than we needed, the food was excellent, I was on a diet and I found everything I needed, my husband is kind of picky with food but he was more than... More

Stayed here a couple of times, the last was in January 2010 for a couple of days skiing. Plus points...The best thing about this hotel is location, location, location! You're under 100m from the gondola, close to the "Happy End" apres bar, close to a couple of ski hire shops and a shortish stroll into the old town (10-15mins). As... More

I had a brilliant holiday staying in this hotel. The receptionist was very helpful and phoned up or ski hire place for us to help us sort out our ski hire as we couldn't find the shop we were renting our ski's from. She gave us directions and the staff of the ski hire were waiting for us when we... More