Good things: Very nice and friendly staff: including the employees at the reception, in the bar and in the spa center; Spa is also very nice, with big and warm swimming pool, sauna, steam bath and Jacuzzi. Rooms are just normal with an average bathroom. Shuttle bus takes you to the gondola at every 15 minutes, starting from 08.45 till... More

A nice hotel... with friendly staff and good and clean food.....I have been to many hotels at Bansko... but this one has the most clean spa and warm pools.... I liked a lot Villa roka! More

Stayed in Vila Roka hotel from 7.01.2012 - 14.07.2011 with my family and friends. First night was terrible with very small rooms and uncomfortable beds. After complain they changed the small rooms with bigger ones. If you book family room or single room for three persons be aware that third bed is in fact very uncomfortable sofa and if you'r... More

I`m sorry to tell everyone but Villa Roka isn`t a 4star hotel.The bathroom was horrible because we had just a shower without a bath tub,a curtain,anything...the door of the bathroom had mould and had a hole in it.My room was ok but my friend`s room was so small that he wasn`t able to put his luggage on the floor to... More

The worst holiday i ever had. We were robed during our stay there the hotel didn't want to take any respectability even after we asked for our money back for the in coming days the refused to give it to us! Dont make the same mistake we did and spent your money for poor poor poor idiotic stuff food and... More

Very good hotel for the price. I stay for 3 nights in hotel villa roka. Good SPA facilities , very clean. One big LIKE for the hotel , and the nargile bar. Try some sushi in the japoneese bar. More

Very good hotel... Nice food, perfect cofee... Clean rooms, and very pleasent staff... Nice place full with yung people... In the best part of bansko (center of the city)... I strongly recomand this hotel...!!! Hope to return :))... It's inposible to not like Villa Roka !!! Recomendet for yung people :)... More

We stayed there for 2 nights. The room was in the attic, we had to move the bed in order to get to the closet. We had to climb 14 stairs in order to get to our bed. BE AWARE..there is a chocolate machine, infested with insects. We filled our cups and there were tiny insects swimming around. We tried... More

Villa Roka started out as a nice "designer hotel", with friendly people and good spa facilities. Probably things were too good because the owner and the staff obviously stopped caring soon. The rooms have not been refreshed since the hotel opened years ago, the carpet in the lobby that used to be of a beautiful sand color is now grey... More