I stayed for 4 nights in late March. My room was small, nicely decorated and bathroom very nice. I liked the soaps and the effort to cut down on the carbon footprint. Staff very friendly and helpful. I had a couple of problems and both sorted quickly, with a friendly smile. Location fantastic. Good walking to shops, cinemas, university. Close... More

Started with their driver not picking us up at airport. When I landed no car. I called wheres the driver we will call you back didn't took cab. Pulled up to hotel no help with bags carried them in myself like a holiday inn. I had a rental car delivered to hotel sorry no valet you can park at the... More

Great location, attractive but terrible service. No communication between departments. Poor attitudes. Would have expected much higher level of service. More

The hotel was clean and fresh and had great staff. One of the front desk staff (Josh Bryan) lent me his personal cell phone charger when mine was locked in the rental car and I didn't have the keys. The bartenders were witty and had excellent suggestions for local restaurants. Was there for a fairly stressful business trip and it... More

Such a nice place to stay in Berkeley. Walk to the campus, Telegraph Street, Bart, short drive to other places we wanted to go in East Bay. We were fortunate to find street parking overnight & Sunday, didn't need the garage. Down side - our room on back side next to elevator. But surprisingly little noise from it. More noise... More

You might find it odd to complain about a bathroom door, however if you are traveling with friends or your teenage/adult children..............a CLEAR bathroom door (with no privacy film) is super awkward. Less awkward for people who've been married for 50 years, I'm sure, but still awkward. You can clearly see someone sitting on the toilet and watch them doing... More

Stayed at the hotel while on business. A lot of attention has gone into updating the rooms. The rooms seemed clean and modern but extremely small. My shower stall was tiny - almost couldn't turn around in it. And unfortunately my room looked over a roof in the back. Absolutely no view. I stayed for several days and ammenities were... More

Hotel was ok to good. Really a 3.5. We got a good room rate for the 4 night stay so I gave it a 4 rather than a 3. Very noisy - poor if any sound insulation. Room was nice but small. Location was great. More

We stayed at the Shattuck Plaza this weekend while visiting out kids in the east bay. The location is fabulous, right in the heart of downtown Berkeley. I couldn't help but smile when I walked into the hotel to discover a large peace sign tastefully built into the floor of the foyer. The hotel was recently refurbished, and the decor... More