Stayed during December 2011. After the first day, room cleaning left a broom in our room. 3 day, room cleaning never even bothered to clean our room? I did not care for the cheap shower heads in our room also.
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Dear MG1a,
Thank you for your feedback. I was distressed to hear of the issues that occurred with our housekeeping not servicing your room properly. I will be investigating this issue further and informing our Director of Housekeeping to avoid any further incidents. We are constantly looking for ways to improve our guest’s experience and the quality of our hotel....
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I recently booked a night at the Embassy Suites in Brea as a short swim day for my kids. I used the Hilton Honors option of points and cash so that I spent only $60 and used half the usual necessary points to enjoy a nice day with the family. The nice thing about using points is that you can...
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Dear jek134,
Thank you for your wonderful feedback. We are very pleased to hear that we are your choice for your local getaway. It is also great to hear how helpful the Hilton Honors reward system is for you. Thank you for choosing to stay with us for your swim days! We hope you come back soon- we’ll have a...
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I stayed in this hotel a few times over the last years and witnessed it's deterioration. Now it simply very very old and filthy. Carpet, furniture, bath curtain and walls are stained. Room smells very bad.
Never again for me.
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Stayed night of April 12, 2012, with my wife and six-year-old. Arrive 9:30 PM and departed 10 AM next morning, so no free happy hour, but did enjoy their complimentary breakfast buffet. I like Embassy Suites because of the extra space, separate bedroom, and big free breakfast. Embassy Suites Brea was basically exactly what I expected from an Embassy Suites....
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We booked into this hotel after a problem of our doing with a booking ay Embassy North Anaheim which cost us a nights fee. Our room was fine and the location was in an upmarket area of Orange County so we thought all was well. Upon arrival we saw a large contingent of teenage cheerleaders who had some convention on...
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My husband & I stayed at the Embassy Suites in Brea for 12 days while we visited family. After a swift & friendly check-in, we were assigned a suite on the 7th floor (top floor) directly across from 1 of the 2 elevators. The hotel has 2 levels of free underground parking so we were able to park our rental...
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Thank you very much for taking time to submit a review of the hotel - we always like to hear the experiences of our guests.
Each year March is a very busy student travel month with spring break, conventions and event at both the Anaheim Convention Center and Disneyland. We apologize for any noise issues you experience and I have...
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Stayed for three nights on a business trip and wish I had more time to spare. The property is adjacent to a great mall and surrounded by other retail and so many restaurants. But the real plus were the spotless rooms and incredibly helpful staff.
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The hotel staff was friendly and helpful. My husband & I came down for breakfast about 10 minutes too late--almost everything was cleaned and put away. Maria & Rosa both smiled and provided what they could so we could eat breakfast. That's service! Our room was clean, comfortable and they have great pillows. Fitness room, a pool, lots of parking...
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I have been staying at the Embassy Suites in Brea for well over 10 years and counting. Things I love.
Location
Friendly Staff
Good Breakfast
Good Gym and near 24 Hour Fitness
Great Parking
Good places to eat within walking distance
Things I hate:
Dated rooms - Old TVs
Bathrooms sometimes smell of urine
Beds are not the best
Linens...
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Thank you for your feedback on the hotel. During February 2012 we recieved all new 37" flat screen TVs and completed updates to the exterior signage. During the last part of 2011 we also recieved all new pool furniture and a new bedding package, which included new duvets and covers. Please let me know the next time you stay with...
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The roooms were nice and clean. We stayed on the fifth floor. the hotel was very busy that weekend but staff had all under control. Morning cook to order breakfast was good. Right next door from the brea mall. Walking to dining.
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42 Reviews
