For the cost, we really did not have a very good experience here. There were hairs in the bathroom (which we left unmentioned), and the night-staff was actually pretty unfriendly. I asked about the hours of the pool and was given a short answer by someone who didn't even look up from their magazine. Maybe that's what you'd expect in...
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We just got back from a 2 night stay at the Mount View Hotel. We left very relaxed and satisfied with our stay. We stayed in a standard queen bed on the first floor with our windows overlooking the path to the pool. Although I've certainly stayed in nicer hotels, the prices in the Napa Valley can go sky high...
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Hello Kelly,
Thank you for the great review! We loved to hear that you enjoyed your stay and dinner at JoLe too!
We look forward to your next vist.
Cheers!
Cassi D
Hospitality Manager
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I stayed here on a little girl's getaway trip a few weeks ago. The front desk staff rocks! They were all super knowledgeable about the area, very friendly and helpful with whatever we needed. Our room was fine, nothing to write home about - the bed was really hard though. If you like hard beds, this place is for you....
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Hello Marina,
Thank you for your review. We pride ourselves on excellent customer service and I am happy to hear that is what you experienced. Our staff, in all departments, believes in making your visit to the Mount View Hotel & Spa, truly one to remember!
The Mount View Spa offers an array of signature treatments to choose from including...
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We booked for one night but stayed three, and also bought the spa special which gave us a mud bath, dinner for two, and free tastings at 2 wineries. Loved this unique little hotel.
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Thank you for your wonderful review. I am happy to hear you enjoyed our Taste of Calistoga Package and that you were able to extend your stay and really experience Calistoga, Napa Valley.
It was a pleasure to have you as our guest and we hope you are able to visit again.
Cheers!
Cassi D.
Hospitality Manager
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We were looking for a spot to unwind after a long work week and Mount View exceeded our expectations. We came in early Friday afternoon. The staff was friendly and got us in to our room right away. We started the weekend with a couples hydrotherapy bath and massage package. The spa area was clean and comfortable. After the spa...
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Hello Chad,
Thank you for your great review! Friday nights in Calistoga are wonderful! We host our welcome wine reception by the pool or in the Lounge from 4:30 to 6pm. Our Spa is also open late, until 9pm and the restaurants are lively with music and great menus!
We look forward to your next visit and are glad to...
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Accommodations in the Napa Valley tend to be split between super high-end luxury resorts and older hotels with so-so amenities. The Mount View is the exception. The decor is elegant retro, the spa is glorious (try the seaweed bath), the rooms have great beds with high-thread-count linens, and the service is extremely personal. The staff even popped our popcorn for...
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Hello Melihaik,
Thank you for your great review! We are celebrating 100 years of Hospitality here at the Mount View Hotel & Spa and we are very proud of our History. As of today, we have added a Timeline of the Hotel to our Lobby, so that you and all our guests can see the pictures and read the story...
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Once I walked into the adorable and chic lobby I knew this was the perfect place to stay. The people at the front desk were so incredible nice and helpful, the service was one of the best things the hotel had to offer. The room was really cute too, small but perfect for two people. The beds were really comfy...
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Hello Katherine,
Thank you for your wonderful review! I am very happy to hear that you enjoyed all the modern amenities that our rooms and Spa have to offer.
The staff is on hand 24/7 to accommodate our guests and their friendly and professional manner is a comment we strive for.
We look forward to having you as our guest...
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We stayed in the wine suite tres sabores. It advertised that the bed was queen size. The bed was full size. This was way too smal for 2 people. I got the worst sleep and a stiff neck and back ache. The location was good, but no better than most of the lodging in calistoga as everything is close by....
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I wanted to write to apologize for the lack of sleep you experienced during your stay. Celebrating 100 years of hospitality, we strive to provide the Art of Relaxation and exceed expectations for every guest, and it is so important to us to hear when an experience falls short of that experience. Today I took measurements of the bed in...
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We booked this hotel for our anniversary and booked a package with Breakfast/ 3 private wine tours/spa treatment with dinner included at the restaurant. The room was huge, very clean, it came with 2 super comfy bathrobes. The spa was an amazing experience and very relaxing. There was a pool there but we did not have a chance to swim...
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This was the perfect place for a relaxing time away. Loved the pool and jacuzzi, heated to a very nice temperature. Spa services were excellent, loved the hydrotherapy mud bath and massage, they have a couples treatment too. Artists Cottage was perfect, so comfortable and well designed with patio and outdoor jacuzzi. Perfect for a romantic visit. Staff are helpful...
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