If I was head of Sheraton Companies I would fire the person in charge of overseeing this property. This is a beautiful property, but thats where it stops. We booked our trip here because of the private entrance to Legoland and the resort and spa amenities. I should have known it wasn't going to be the relaxing place it seemed... More

We decided to stay here due to the proximity to Legoland- which turned out to be absolutely fabulous. There is a private entrance into Legoland for hotel guests, which was so nice and easy to walk from the hotel there. Rooms were nice, very clean and comfy. Room service was very good and overall service was great. I enjoyed getting... More

We have always loved staying at this resort. It is so convenient to Legoland and we love the friendly service, and that fact that this is a newer property. That being said, they could improve a bit on their maintenance. We left in a rush so I did not have a chance to take any good photos of the property... More

This hotel is fantastic. Not only are the grounds beautiful but the staff is exceptional!!! Ask and you will receive! Comfy beds with fab pillows and the best pomagrante mojitos in California. Just can't say enough! More

Recently had a 'stay-cation' in Carlsbad. This was one of those rare occasions when everyone in the family had a great time. We had a nice day at Legoland, an early evening at the resort pool and a great meal in the hotel restaurant. Next day was a relaxed breakfast via room service and back to Legoland for a second... More

Overall, we had a great time. We will stay there again the next time we visit Legoland. Pros: The resort is just that -- it is not what I think of when I think of a Sheraton, and I mean that as a complement. It's a lovely resort on gorgeous property. It is up-to-date and well maintained. Seriously great value... More

I had the pleasure of staying at the Sheraton Carlsbad Resort and Spa on a recent weekend trip with my husband. The Sheraron was recommended to us by some friends of our who had recently stayed at this property. The resort is in a great location with many things to do a quick car ride away. The resort grounds are... More

After staying 2 nights I added one night to my stay because of business reasons which was confirmed by the receptionist the day before. Coming back in the afternoon my key was not working anymore. While trying to get a new key at the reception the staff member asked me to check out as the room was already booked and... More

BEWARE of the Sheraton Carlsbad: When we arrived at the hotel, we were told that the room was not ready, and were put on a long list with many other customers. Many hours later, around 7pm our room was ready, but it was not the room that we had ordered... it was queen bed and we had ordered a king... More