We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 16 Chico hotels »

BEST WESTERN PLUS Heritage Inn

2.0 of 5
25 Heritage Lane, Chico, CA 95926
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN PLUS Heritage Inn
Ranked #9 of 16 hotels in Chico
2.5 of 5 stars 37 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

37 reviews from our community

    Trip type
Traveller rating
    5
    8
    12
    5
    7
Date Rating
sacramento
2 reviews
2 of 5 stars Reviewed 16 May 2012

I used Priceline to acquire a room. On arrival at the hotel the desk manager explained that under its agreement with Priceline the hotel had only to offer a room with a bed. After admitting that the hotel had nonsmoking rooms available the desk manager/hotel offered only a smoking room (with lingering odors), but for a "$25 upgrade charge" it... More

Was this review helpful? Yes
San Ramon, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 13 May 2012

I was trying to save money and I got what I paid for. The trash can was not emptied, the shower curtain smelled musty and the carpet did not look like it was vacuumed well. I was given a room at the very end of the hallway, right next to the stairs with access from the outside. As a solo... More

Was this review helpful? Yes

Travellers are raving about these Chico hotels

Residence Inn Chico
4 of 5 stars
Show Prices ABS:HotelCheckRates-d543145?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Paradise Inn
4 of 5 stars
Show Prices ABS:HotelCheckRates-d271489?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Grateful Bed
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d255986?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Johnson\
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d113779?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Goodman House
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d739200?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Windsor, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 29 April 2012

Booked the room through an on-line deal (booked a hotel rated as 3 Stars) so I did not know the actual hotel until I paid. I was a little concerned after I read the reviews on here and was prepared for the worst. I was pleasantly surprised. The room was good sized, clean and quiet. Breakfast was a standard make-your-waffle,... More

Was this review helpful? Yes
Santa Cruz, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 April 2012

I reserved a room early for an important weekend, the hotel called and cancelled the room stating they stopped working with the online reservation company I booked with. They called me so late, all the other hotels within 45min. of the town were sold out including them. The online company had no idea this BW stopped working with them, and... More

Was this review helpful? Yes
Walnut Creek, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 April 2012
1
person found this review helpful

Initially booked this hotel because they allow pets. It states on their site to check with them ahead of time. Called them, and they said they had pet rooms available. After booking through Travelocity and arriving at the hotel, was informed all the pet rooms were gone. The hotel would not refund our money and upon speaking with manager, was... More

Was this review helpful? Yes
Sacramento, California, United States
2 reviews
1 of 5 stars Reviewed 7 March 2012

I got two rooms here using Hotwire.com on 2/25/12. Now, I understand that when using Hotwire.com or Priceline.com you don't always know what you're getting into and man was it off the mark this time. We ended up paying 25$ per room to get out of a smoking room and my friend had to pay an additional 10$ to check... More

Was this review helpful? Yes
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 22 February 2012
1
person found this review helpful

Stay was pleasant, comfortable, and reasonable. Policy of handling phone calls at front desk rather than an arrival with credit card in hand seems inconsiderate and counter productive. Even tapping the card and drivers license on desk (gently, not too rudely, after a few minutes) didn't dissuade clerk, then he took a call that was on hold. Retaliation? Just a... More

Was this review helpful? Yes
chico
1 review
4 of 5 stars Reviewed 16 December 2011

the room ares big and comfortable, the only little problem is internet very slow. however it's a good place to stay you can choice e room smoking or not smoking i smoke sometimes in the evening and you don't have to go out it's great you ares very close to downtown where you will find what do you want More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 27 October 2011

We enjoyed our stay at the Best Western Heritage Inn Chico. It was clean and comfortable, and the staff was extremely friendly! We were able to check in late (10:30) and still had a room waiting for us. The 2 Queen bed room is a nice large size, with fridge and microwave, and two desks, one set up like an... More

Was this review helpful? Yes
Santa Barbara, California
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 13 September 2011

The staff was nice and I was delighted to be upgraded to a Family suite with 2 king beds in it. The staff recommended good restaurants downtown. We were very close to Chico airport and could walk to Starbucks in the morning. Beds were comfy and room was quiet although close to Rt. 99. More

Was this review helpful? Yes
See 3 more reviews by WildWomenStBarb for Chico

Travellers who viewed BEST WESTERN PLUS Heritage Inn also viewed

Oxford Suites Chico
4.5 of 5 stars 102 Reviews
Chico, CA
Show Prices ABS:HotelCheckRates-d81329?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Quality Inn, Near Chico State
4 of 5 stars 64 Reviews
Chico, CA
Show Prices ABS:HotelCheckRates-d579763?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel Diamond
4.5 of 5 stars 93 Reviews
Chico, CA
Show Prices ABS:HotelCheckRates-d579611?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 16 hotels in Chico, ranked by popularity »

Been to BEST WESTERN PLUS Heritage Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS Heritage Inn

  • Best Western Chico
  • Chico Best Western
Address: 25 Heritage Lane, Chico, CA 95926
Price range (per night):* RM276 - 342

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Heritage Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS Heritage Inn
Show the lowest price for this hotel (from our partners)
Show Prices