I'm an old man and have never written something like this, although I've been asked many times. Perhaps this will be my first. This hotel is an excellent deal, low prices, very low prices, perhaps I shouldn't tell them. They have an excellent front desk staff that takes the time to explain the area. The young woman who is there...
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I would like to thank you so much for your review! We strive for superior customer care and cleanliness here at the Kings Inn. It is so nice to hear that you enjoyed your stay with us. I am glad we were able to make such a difficult time a little easier for you and your wife. I will be...
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I check in this hotel at 4:00 P.M. The front desk girl gave me a handicap room. I did not like the room, because it has no blow dryer and the shower is very tiny. Plus, I am not handicap, I don't need to be in that room. I went back to the front office and asked her if she...
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I would first like to apologize for your experience. Here at the Kings Inn we strive for superior customer care. For you to leave our property feeling this way is unfortunate. We take our customer satisfaction very seriously and would have wanted you to express your dissatisfaction with us. We feel without knowing when our guests are unhappy and dissatisfied...
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We have family that has recently moved to Corona. We chose this Best Western because of location. We found it perfect as there is a really good family style restaurant right next to it. I imagine we'll come back as the room was clean and comfortable.
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This was a favorite place of ours, but no longer since management change. Very unaccommodating, management changed and customer service is horrible! Electricity out all night and manager said No Breakfast because no electricity even though electric had been turned back on. Minimized cleaning staff so rooms no longer clean like before.
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Reviewed 25 August 2011
It's difficult at times to respond to guests sometimes... We had a county wide power failure on Christmas Eve without notice. On Christmas day we made an attempt to serve breakfast however, had to meet health codes. Also I apologize that we didn't have a treat for your dog on Christmas day... We have made many changes however, much is...
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Let first start off by saying..the front desk staff is very good and provide excellent customer serivce. I generally like to stay in Hotels where you have a lobby and go into the place and not park in front of where you are at.(friend booked it for us..should have asked for more detail of room he got)
There was a...
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Thank you taking the time to tell others about our hotel and for complimenting our neighboring restaurants which are great! We strive to keep the hotel up to date and are always adding something new. Perhaps on your next stay you'll be surprised! Thanks for staying with us. Safe travels...
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This hotel has the cleanest most COMFORTABLE BEDS AND PILLOWS in entire USA! Everything here is outstanding. Pool jacuzzi breakfast service exemplary!
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Reviewed 25 December 2011
Thank you so much for your response! We feel here at the Kings Inn without feedback from our guests how can we improve. We hope to see you again soon when in the Corona area.
Kind Regards,
Leslie Pulu
Front Office Manager
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Our family spend five nights here as we toured the area from Los Angeles to San Diego. We were looking for a clean and comfortable hotel with convenient access that was not in the tourist mecca of Anaheim. The Kings Inn met our expectations. Access to Califoria 91 is easy, and from there to anywhere else, especially if you don't...
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Thank you so much for your review! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I have discussed your concerns with our breakfast with my staff and we are focusing on improving. We hope you will come back...
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Everything was wonderful. Room was comfortable, and we did not have any issues during our stay.
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I would like to thank you for taking the time to leave us a review. I am glad you were satisfied during your stay at the Kings Inn. We hope to see you again in the future.
Leslie Pulu
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I have stayed at King's Inn on two different visits to Corona and will continue to stay with them in the future. The accomodations are good, especially for the price. The staff is the reason I will continue to return. They are friendly, helpful, and available. I have traveled a lot and have never found staff that I have enjoyed...
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Great place to stay, great having 20% off at the pub, free breakfast was simple but surprisingly good and wireless internet was fast. Clean rooms and good service.
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Thank you for your comments... Enjoy your travels...
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