Really enjoy my stay here, consistent quality nice accommodations. Missing in the rooms are a safe and makeup mirror for the bathroom. Really surprising miss for Hilton particularly the safe..given the number of high tech visitors. (really- we don't want to take our PCs to dinner!)
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The hotel stay was nice. The room was clean and nicely decorated. The lobby was inviting. Used the pool and whirlpool even though it was cold weather. Staff was courteous and efficient. Breakfast was nice--lots of choices of hot and cold foods; better than your average breakfast at a hotel, though the eating area was a bit too cozy. I...
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Dear Mom22222,
Thank you for taking the time to share your experience at our hotel. We are very pleased to hear that you enjoyed your stay. We make thoughtful choices in our breakfast offering and we are glad to know that you can see the difference! We truly appreciate your business and look forward to welcoming you back!
Sincerely,
Rick...
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I am not sure what the directive is for the designers of the Hilton Garden Inn properties, but bland and depressing come to mind. There really is no view from the rooms in this property (as I was told when I checked in), so the least they can do is to jazz up the interiors somewhat. The rooms are a...
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Dear Meanchat,
I am sorry to hear that we failed to meet your expectations. We strive for excellence in both service and product, so your valuable feedback will be shared with the staff so that we can continue to improve. I am glad that you enjoyed some of the amenities that we offer. If your plans bring you back to...
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Just got back from a two night stay here. My two teenage boys and I enjoyed this exceptional hotel! The staff is very friendly and helpful!
This hotel is across from HP and there is a mall right across the freeway. Didn't see many fast food restaurants close by. There are a lot of Asian markets and restaurants. This is...
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Dear dazyls,
Thank you for sharing your most recent experience at our hotel. I am pleased to know that you and your sons were well taken care of by the staff and that you thoroughly enjoyed our breakfast offering. The staff takes great pride in their work and I will share your comments with them. I am sorry that our...
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I stay at the Hilton Garden Inn in Cupertino approximately once a month, almost always for personal trips. The location is perfect for my trips, as I have easy access to downtown San Jose and other locales in the Silicon Valley.
The rooms are typical for Hilton Garden Inns -- very practical, yet comfortable. There are lots of lamps and...
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Dear Jeff D,
We are honored to know that we are your favorite hotel in Silicon Valley! When given so many choices, we appreciate that you continue to choose us! It is our pleasure to provide you with an experience that welcomes you back with the consistent quality and the personal service that you deserve. On behalf of myself, Rose...
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I have just returned froma 2 night stay at this hotel with my 21 year old son.
We found the hotel to be very well placed for exploring not only Cupertino, but aslo the surrounding towns, as wel as being only about an hour and a half drom San Francisco.
You can easliy walk to all the major high tec...
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Dear Jerry Jezbo,
Thank you for taking the time to share your experience at our hotel. I am glad that you and your son enjoyed your time in the Bay Area! Should your travels bring you back to Cupertino, we would be happy to give you suggestions on other great places to explore that are within driving distance. The mild...
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Having an event we needed to attend in the South Bay area, we selected the Hilton Garden Inn Cupertino based off other reviews we had read here. We are glad we did.
The staff here was exceptional - always out to greet you when you walked in; and every need and request we had was met with warmth and graciousness....
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Dear Travelnrelax,
Thank you for choosing to stay with us! I am pleased to know that you enjoyed your stay at our hotel. I appreciate your feedback and will share your comments with the staff. We look forward to your return visit.
Sincerely,
Rick Sisneros
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We had a wonderful stay at Hilton Garden Inn Cupertino the weekend of February 18, 2012. Our wedding party and guests occupied 18 rooms (at least) and all reported a relaxing and very pleasant experience. The only minor issue was that one evening the rooms were warm, and the hotel staff worked with us to understand how the heating and...
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Dear Pat M,
It was our pleasure and privilege to have you and the other members of the wedding party, stay with us! It was really great to read your review and equally exciting to share it with the staff! Thank you for staying with us and we hope to welcome you back in the near future!
Kind Regards,
Rick...
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This is a nice HGI centrally located to many businesses. My room was quiet and quite roomy. I find this area books up well in advance however so plan ahead if possible. Rates are pricier here also.
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I have stayed at this hotel many times, extensively when my husband was in the hospital nearby with a serious illness in 2009/2010.
I always found the rooms to be clean and comfortable, and the staff extremely friendly and helpful. I was always cheerfully greeted by name when I entered the lobby.
I especially bonded with the ladies (especially Rose)...
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