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CJ Grand Hotel & Spa

67585 Hacienda Ave., Desert Hot Springs, CA 92240 (Formerly Crystal Hotel Spa and Resort)
Hotel amenities
CJ Grand Hotel & Spa
2.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    1
    5
    0
    3
    10
Date Rating
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

This sorry excuse for a hotel and spa is the worst place I've ever been to. The service is horrendous. They are cheap with their amenities, 70% of everything is out of order, the rooms are dirty and smelly, and to top it off, we paid $160 a night to stay here. The "mineral springs" pools and jacuzzis are so... More

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1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 24 April 2011
5
people found this review helpful

To all of you who say oh yeah its so good. Their lying. They have horrible service for a hotel this place is more like a motel. Remodeled? Not really. No fitness center! Stupid. Do not go to this crappy place. Don't spend a day or even your money on this lowsy place. They may have a good spa, but... More

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 29 December 2010
3
people found this review helpful

1. So many things were lacking Only 2 TV channels in English (ESPN and Golf) plus 4 Korean channels, no remote controller, no blankets (only sheets), no radio, no side tables and lamps, no coffee maker, no lotion, no floor towels, no iron, only three cloth hangers, very small pillows, no fitness center (their brochure has a picture of the... More

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San Diego, CA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 August 2010
2
people found this review helpful

Second time I have visited. Apparently the place have been remodeled with mind blowing amenities. I never thought i could take advantage of saunas that were only available in the heart of LA at the same time with mineral spring spa. I went back with my friends because the facility was awesome and clean when I treated out my parents,... More

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Los Angeles, ca
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 August 2010
3
people found this review helpful

This hotel definately needs better management. First impression is relatively good with clean appearance of the entrance/lobby and overall facility but the rooms are outdated and not well maintained. Some claim this hotel has been remodeled but it's just a face lift job. Many rooms have broken things and the restrooms are dirty with yellow/brown scums near faucets and the... More

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Torrance, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 June 2010
1
person found this review helpful

I went with my family to enjoy the weekend. It was better than what I read from this review and than what I expected. First of all, they remodel the spa system. I liked it very much for their varieties and services. It was clean and quiet. Moreover, they serviced us with Korean food and desserts. Shaved ice was great... More

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losAngeles
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 31 December 2009
3
people found this review helpful

Looks new , remodeled, but still lacking. 1. the locker room and lockers with electronic keys, cool But NO benches. How do you change, when their is no Benches 2. Clean open Shower facility, with built-in soap and shampoo dispensers But the water temperate was only Warm. The water pressure slighty stronger than spritzer. 3. it had an elevator, But... More

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los angeles
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 April 2009
2
people found this review helpful

We fist stayed up the street at the Paradise Hot Springs Hotel and spa, and needless to say it was horribly disgusting. We Moved down the street to the CJ Grand hotel and spa to get away from the other horrible hotel down the street. We went in without a reservation, and they provided us with a large suite (209... More

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 April 2008
1
person found this review helpful

Last week i've got a chance to take my wife and kids for a little break away from work and got to stay at this hotel. I know that there is lots of Korean owned hotels in desert hot springs and wasn't to thrilled to visit. But the visit was better than what I've experience previously. At first I wasn't... More

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California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 10 March 2008
4
people found this review helpful

The hotel is nice but the service is bad. There was one particular person named Roy (apparently the owners son or something) that treated everyone badly. He was such a you know what to everyone especially to the employees. Stay away from here, lousy service. More

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CJ Grand Hotel & Spa Also Known As

  • Cj Grand Hotel
Address: 67585 Hacienda Ave., Desert Hot Springs, CA 92240 (Formerly Crystal Hotel Spa and Resort)

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