To all of you who say oh yeah its so good. Their lying. They have horrible service for a hotel this place is more like a motel. Remodeled? Not really. No fitness center! Stupid. Do not go to this crappy place. Don't spend a day or even your money on this lowsy place. They may have a good spa, but... More

1. So many things were lacking Only 2 TV channels in English (ESPN and Golf) plus 4 Korean channels, no remote controller, no blankets (only sheets), no radio, no side tables and lamps, no coffee maker, no lotion, no floor towels, no iron, only three cloth hangers, very small pillows, no fitness center (their brochure has a picture of the... More

Second time I have visited. Apparently the place have been remodeled with mind blowing amenities. I never thought i could take advantage of saunas that were only available in the heart of LA at the same time with mineral spring spa. I went back with my friends because the facility was awesome and clean when I treated out my parents,... More

This hotel definately needs better management. First impression is relatively good with clean appearance of the entrance/lobby and overall facility but the rooms are outdated and not well maintained. Some claim this hotel has been remodeled but it's just a face lift job. Many rooms have broken things and the restrooms are dirty with yellow/brown scums near faucets and the... More

I went with my family to enjoy the weekend. It was better than what I read from this review and than what I expected. First of all, they remodel the spa system. I liked it very much for their varieties and services. It was clean and quiet. Moreover, they serviced us with Korean food and desserts. Shaved ice was great... More

Looks new , remodeled, but still lacking. 1. the locker room and lockers with electronic keys, cool But NO benches. How do you change, when their is no Benches 2. Clean open Shower facility, with built-in soap and shampoo dispensers But the water temperate was only Warm. The water pressure slighty stronger than spritzer. 3. it had an elevator, But... More

We fist stayed up the street at the Paradise Hot Springs Hotel and spa, and needless to say it was horribly disgusting. We Moved down the street to the CJ Grand hotel and spa to get away from the other horrible hotel down the street. We went in without a reservation, and they provided us with a large suite (209... More

Last week i've got a chance to take my wife and kids for a little break away from work and got to stay at this hotel. I know that there is lots of Korean owned hotels in desert hot springs and wasn't to thrilled to visit. But the visit was better than what I've experience previously. At first I wasn't... More

The hotel is nice but the service is bad. There was one particular person named Roy (apparently the owners son or something) that treated everyone badly. He was such a you know what to everyone especially to the employees. Stay away from here, lousy service. More