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All 6 Emeryville hotels »

Hilton Garden Inn San Francisco/Oakland Bay Bridge

3.0 of 5
1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
Hotel amenities
Hilton Garden Inn San Francisco/Oakland Bay Bridge
Ranked #1 of 6 hotels in Emeryville
4.0 of 5 stars 221 Reviews
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221 reviews from our community

What travellers say about this hotel
  • Front desk staff(8)
  • Very good(4)
  • Parking fee(4)
  • Free internet(4)
  • First nights(3)
Traveller rating
    90
    84
    27
    7
    13
Only show reviews for Family (38) | Couples (51) | Business (84)
Date Rating
UK
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 15 May 2012

We stayed here for 1 night. Nice clean room. Free Wi Fi .Good views. The BART station (to take you to San Francisco) is a 5 minute drive away but depending on the time you can get on the complementary shuttle to the station. More

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sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
17 May 2012

Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. Next time you are in the area, if our shuttle van is not operating, there is always the Emeryville Go Around that stops right next to our hotel. This shuttle is free and operates seven... More

Salt Lake City, Utah
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 14 May 2012

First the positives: great location for all things in the East Bay. The rooms are adequate size with comfortable beds. Wireless Internet is included! The view of the bay and San Francisco was beautiful. Now, the negatives: the WORST parking lot in the world. Poorly designed with inadequate width to park any vehicle larger than a Mini. Not even any... More

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sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
17 May 2012

Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. Please let me address your concerns one at a time. The original design of the controlled parking was not well thought out and it is confusing. We have been discussing this with upper management and... More

Sherman Oaks
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 April 2012
1
person found this review helpful

Visited UC Berkeley and stayed at this hotel with my family. Great locations, great rooms, great staff! Highly recommeded! More

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sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
1 May 2012

Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We appreciate your kind words and your business. Hope to see you back real soon. Sincerely Sal More

Chandler, AZ
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

We stayed in this hotel for a long weekend. The hotel is nice overall, and the price was reasonable good for the location. However, since the price only included the room, and we got to pay for breakfast (~15$) and parking (~10$), the price ended up to be not exceptional! In addition, our vacation was mainly enjoying San Francisco. Since... More

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sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
1 May 2012

Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I understand your concern, but let me elaborate more on your conclusion. Hotel rates in the city range from $50-100 more per night. Parking at hotels range from $45-55 per night. Dining options are plentiful,... More

Chicago, IL
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 16 April 2012

I agree with others that it's not a good place to bring a family, but Hilton has won me over with their Garden Inns when I travel on business and this location is no exception. The staff is always accommodating and helpful - from the front desk to the restaurant to the cleaning people. Internet is a bit slow. It's... More

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sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
18 April 2012

Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. Please let me attached what I informed another guest. "We agree, there is not a lot for kids to do at the property, but let me offer a few suggestions. There is shopping and a... More

Chicago, Illinois
Contributor
20 reviews 20 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 April 2012

This hotel is serviceable as far as the business traveler is concerned, you can get a drink and dinner in the lobby and you'll get a decent nights sleep and you'll get to the airport on time. However, we stayed for one night as a family in the middle of a week long vacation to S.F. and the East Bay.... More

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sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
3 April 2012

Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We agree, there is not a lot for kids to do at the property, but let me offer a few suggestions. There is shopping and a movie theater on Bay street which is only a... More

lax
Top Contributor
62 reviews 62 reviews
Reviews in 40 cities Reviews in 40 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 21 March 2012

Stayed here for four nights. Exactly what I expected. (Including very slow internet which is par for the course at all HGIs). Breakfast was the normal buffet plus made to order if you wanted to wait. If i need to stay in that area again, i'll be back. More

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sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
29 March 2012

Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We agree that our internet is slow, but the good news is that it is being upgraded with fiber optics and larger bandwidth. So within 60 days everyone staying here that utilizes the internet will... More

Nevada City, California
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 8 March 2012
3
people found this review helpful

This was our third time staying at this hotel and positively the last. We will never going back to this one again. Me and my wife had a very very bad experience with one of the Front Desk clerk when we ask for a little favor since we already checked out and we had to let them keep our bags... More

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sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
21 March 2012

Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We have reached out to you and hope you will return our calls so we can speak with you further. We donot condon or tolerate this type of customer service. Let me reassure you that... More

Fresno, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 March 2012
2
people found this review helpful

I had visited this property for many times now at first I find it a good experience were I get used to see similar faces in the Front Desk, Restaurant and Housekeeping. I stay here everytime I have meetings/seminars to attend. When I come down to the Front Desk and ask couple of questions the lady that I was talking... More

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sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
7 March 2012

Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. It concerns me that a front desk agent was less than knowledgeable and professional to our guest. I would like to invite you to stop and visit with me and give me more details on... More

Long Beach, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 March 2012
1
person found this review helpful

This is my main port of call when visiting my daughter at Berkeley. I have stayed here a lot, and always find it a good experience. The rooms are always clean and well maintained, lots of towels, free internet (which seems to be a rarity nowadays). The "Mountain View" rooms are really Freeway View rooms, but that does not bother... More

Was this review helpful? Yes
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review
7 March 2012

Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We appreciate your honest assessment of your stay. We pride ourselves in value, convenience and overall a great place to stay if you are here on business or pleasure. Please take advantage of all our... More

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Additional Information about Hilton Garden Inn San Francisco/Oakland Bay Bridge

  • Hilton Garden Inn Emeryville
  • Emeryville Hilton Garden Inn
  • Hilton Emeryville
  • Emeryville Hilton
Address: 1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
Price range (per night):* RM371 - 502

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Hilton Garden Inn San Francisco/Oakland Bay Bridge
Show the lowest price for this hotel (from our partners)
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