I stayed at the hotel for 3 weeks. Monday through Friday they host a happy hour with free beer and wine from 5:30pm-7:30pm. The bartender Heriberto Sandoval was the coolest dude ever. He made you feel at home, and never left you hanging with an empty cup. Definitely made the trip more enjoyable, and would recommend this hotel anyday!
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Dear Gino415,
Thank you for returning the appreciation of our hospitality by your excellent review. Today, we made sure that our Social Hour bartender Heriberto received your great review. Wishing you al the best and looking forward to having you stay with us again!
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Debbie Dorffi always makes me feel very welcome at this hotel. Heriberto Sandova make me feel like this home away from home.
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I have stayed here a couple times now and the staff is great. The rooms are very nice and always clean. I enjoy the atmosphere in the great room during happy hour and the bar tender is absoulultely fantastic. Heriberto Sandoval the bartender made sure to make you feel welcome and was always there to make sure you were well...
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Dear Mr. Tom B,
We take great pride in our staff who makes our hotel guests extra special by adding that personal touch. Heriberto is one of our best and valuable associates who understands the needs of a traveler like you. We hope to have you come stay for more than just a couple of times. Thank you so very...
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Nice room, bed is comfortable. All in all, the hotel was fine and would stay at this location if in area again.
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Dear dp536,
Your review is sincerely appreciated. We hope that we were able to meet your standards in hotel accommodations and we look forward to the opportunity of having you back when we have completed our furniture renovation at the end of May 2012. Thank you for the time to share your hotel experience at our hotel.
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Stayed here earlier this week when my regular hotel was sold out. Checkin: swift, once I parked the car - there didn't seem to be check in spaces - just handicapped and regular - which were all filled in. I either could have parked 300 yards from the door in a space close to the other entrance (which was chained...
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Dear regman2all,
Thank you very much for your very thorough and detailed review. We take it as a great opportunity to be reviewed by a well-travelled person like you who puts importance to every component of hotel service into consideration for the benefit of other travelers. I am glad that your overall stay was acceptable but could have been better....
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I spoke with Joe, at the actual location and he turned a horrible experience trying to book on line and then calling the 1-877 number and waiting 20 minutes for a Customer Care Specialist to get on the phone, which after 20 minutes I hung up and called the location directly. This is where in just a few short moments,...
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Dear MaryAnne430,
I am sorry for the inconvenience you went through in trying to place a reservation at our property with a toll-free number. I am happy that you ended up calling our hotel directly.
It is always our pleasure to make life easier for guests calling and booking our hotel. These calls are what we anticipate to generate after...
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From the moment I made our reservations till when we checked out there was never an issue. Staff for group reservations was great and the Staff at the front desk mainly (Anthony) went above and beyond. We had a soccer tournmanet for the weekend and needed 10 rooms. Very Clean and spacious rooms. Our team had a great weekend. We...
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Dear CandleCraz,
Thank you for your great review. We made sure that Anthony read what's been written about his good deeds at work and the positive effect it created not only to our guests but as an inspiration to co-workers. We are glad that your soccer team enjoyed the stay and found the rooms spacious enough for them to even...
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Holiday Inn Express in Fremont, CA is my home away from home. From the friendly and helpful staff to the personalized attention shown to all guest, makes this the best hotel I have ever stayed in.
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The company I work at, Mears Group Inc, has stayed at the Holiday Inn Express & Suites Fremont for over 7 years now. They have welcomed us with open arms and have treated us like family. The staff is always very friendly and helpful. The rooms are spacious. Beds are comfortable. All around a nice place to stay.
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Dear Jake G,
Your company is one of the best that we worked with as we enjoy not only the business but the camaraderie and friendship that we, the hotel staff, enjoy mostly. Thank you for your great review!
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I stay year in hotels about 350 days out of the year. This hotel by far has been the best. The staff from front desk staff to the bartender, mr. Sandoval, was great during my stay. I was at this hotel 12 weeks straight and it was a great home away from home. I will be staying in this hotel...
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Dear 51667Traveler1978,
Thank you so very much for your nice review. Like all the rest of our frequent guests, you seem to be a regular who practically call our hotel your home. This is one of our best assets in the way we secure and instill the feeling of being with family to our guests. We do try our very...
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