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Hampton Inn & Suites Fresno

2.5 of 5
327 E. Fir Avenue, Fresno, CA 93720
Hotel amenities
Hampton Inn & Suites Fresno
Ranked #9 of 65 hotels in Fresno
4.0 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    31
    16
    5
    4
    2
Date Rating
1 review
5 of 5 stars Reviewed 25 May 2012 NEW

We're on our way from LA to Yosemite and stayed here on our way. This place is nice, clean, and seems very new. They host a great free happy our with local wine and cheap beer. Apps were greasy but to be expected. They also offer free breakfast with a waffle machine. Overall great place and would stay again for... More

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Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 3 May 2012

This Hampton was a mixture of good and not-so-good. The staff is what makes the place enjoyable. We stayed two nights last weekend. After a misunderstanding when I reserved the room, we were transferred to a room suitable for the size of our family. However, noone mentioned that we'd have to move to a different room the 2nd night, which... More

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See 2 more reviews by redreader36 for Fresno
Shelie Green, General Manager at Hampton Inn & Suites Fresno, responded to this review
14 May 2012

Dear Redreader36 Thank you so much for taking the time to share your experience of your stay at our hotel on Tripadvisor. Your comments are one of the best tools we have for maintaining the highest level of comfort and service our guests expect and deserve. Please allow me to express my sincere apologies. From the nature of your comments,... More

Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 April 2012

The Hampton Inn in Fresno, CA was a bit of a disappointment. It is about 7 miles off the I-5 with not much surrounding it. We arrived on a Friday afternoon and, after a long day of driving were looking forward to their Manager's Cocktail hour where the Hampton generally serves a little wine/beer and some nacho's. Apparently that doesn't... More

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Nicki Passeggi, Director of Sales at Hampton Inn & Suites Fresno, responded to this review
19 April 2012

Dear Molley59, Thank you so much for taking the time to write a review regarding the experience you’ve had during your past stay. I am terribly sorry to hear that your stay wasn’t to your complete satisfaction. I want to assure you that your remarks have been shared with the appropriate staff members to work to improve our services. I'm... More

Lancaster
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 9 April 2012

The hotel was very beautiful. Actually a bit more than I expected. The rooms were clean and the staff was more than accommodating. I loved all the amenities and I felt like a princess. The only drawback for lack of a better word was some of the breakfast foods. The sausages has a weird taste and the eggs were way... More

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Nicki Passeggi, Director of Sales at Hampton Inn & Suites Fresno, responded to this review
11 April 2012

Hi Erika, Thank you so much for taking the time to write a review about our hotel. We are so happy that you enjoyed the room amenities and the interaction with our employees. I've passed along your kind words to the entire staff. We also really appreciate your input about the breakfast items. That kind of feedback is necessary in... More

San Diego, California
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 11 March 2012

I only stayed one night and even then it was a short night but I thought the hotel was clean and that the staff were very nice. They offered breakfast which I couldn't eat because I was on a short timeline for work and of course did not go down earlier. The other travelers in the group thought it was... More

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Nicki Passeggi, Director of Sales at Hampton Inn & Suites Fresno, responded to this review
12 March 2012

I am so happy to hear that you enjoyed your stay with us. We appreciate the feeback and hope to have your group back again soon. Thank you for choosing the Hampton Inn & Suites Fresno for your hotel needs! Warm Regards, Nicki Passeggi, Director of Sales More

Chicago, Illinois
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
4 of 5 stars Reviewed 9 February 2012

Tonight they had a reception for the guests were beer and wine was complimentary. This was a very nice surprise. One that I have never seen before. My biggest and only gripe was the quality of the television signal. I first noticed it at the guest reception and again in my room, so it must be system wide. Overall, the... More

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Nicki Passeggi, Director of Sales at Hampton Inn & Suites Fresno, responded to this review
13 February 2012

Thank you so much for taking the time to write a review regarding the experience you’ve had here at our hotel. Your comments are one of the best tools we have for maintaining the highest level of comfort and service that our guests expect and deserve. I am so happy to hear that you enjoyed the evening reception, and I... More

Alamo, California
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

I recently had the opportunity to book a block of rooms for a sports team tournament. To start, the hotel was very accommodating in providing an excellent group rate which included a very generous breakfast. The hotel was professional and helpful in every way before we arrived in managing our rooming list, changes and special requests. When I arrived to... More

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Nicki Passeggi, Director of Sales at Hampton Inn & Suites Fresno, responded to this review
13 February 2012

I am so pleased to hear that your group had such a wonderful experience. We appreciate the review and the recommendation, and I've passed your comments along to all the staff members you mentioned. I look forward to working with you again in the future - we would love to welcome your group back to the Hampton Inn & Suites... More

Top Contributor
79 reviews 79 reviews
Reviews in 32 cities Reviews in 32 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 January 2012

We like Hampton Inns as they are usually very good. This was a one night stay. Unfortunately this place was not up to the Hilton Family of hotels high standards. There was a fan in the bathroom that runs constantly with no shut off. The heater/air conditioner was at the window but controlled by a very complicated thermostat on the... More

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Washington DC, District of Columbia
Top Contributor
352 reviews 352 reviews
Reviews in 137 cities Reviews in 137 cities
190 helpful votes 190 helpful votes
4 of 5 stars Reviewed 1 December 2011

I stayed here for business and had a solid, typical Hampton experience. Check-in was friendly and efficient, and my Diamond status with Hilton was recognized. I was placed in an extra-spacious King room. While nothing fancy, the room was sparkling clean and appointed with a well-lit desk, comfortable couch, and decent bed. Internet access worked well. Breakfast in the morning... More

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Santa Cruz, California
Top Contributor
54 reviews 54 reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 29 October 2011

We arrived two hours before check-in time, but it wasn't a problem. The staff was very friendly and helpful. Our room on the third floor was in pristine condition, and everything was in perfect order. The bed was extremely comfortable, and the hotel was nice and quiet. We would definitely stay here again. More

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Additional Information about Hampton Inn & Suites Fresno

  • Hampton Inn Hotel Fresno
  • Hampton Inn Fresno
  • Fresno Hampton Inn
Address: 327 E. Fir Avenue, Fresno, CA 93720
Price range (per night):* RM345 - 480

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