We stayed here on our way to Sequoia National Park to break up the driving from San Francisco, and as we were there mid week, the price was a good deal, with about 20% discount on the rates available at the time (via price line). The room was clean and comfortably furnished, overlooking the internal atrium which was very nice....
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Thank you for reviewing our hotel on Tripadvisor. I am very glad to hear all the positives you had during your stay and that our staff was friendly and accommodating. Our indoor pool is a very popular amenity for our guests and apologize that other guests using that feature kept up your child. I appreciate you brining the door to...
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I was at your hotel MAY 27-29 2012. The staff was great. The room wa sgreat. I usewd the hot tub and it was very relaxing. My problem is the restaurant. I ONonly used it for dinner. The waitress was great and did the best she could. It was a 15 min wait to be seated and almost the same...
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Thank you for taking the time to review our hotel. I’m encouraged that you felt out staff and room was great. I’m very glad you enjoyed our pool and hot tub amenities. I am very disappointed to read about your experience in our restaurant. It is not typical of our guests experience and far below my expectations for our guests....
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I spend 200+ nites per year in hotels. I am usually not a Holiday Inn guy, but the Fresno Airport Holiday Inn has got me hooked. The whole staff there are so friendly, and make me feel like I am part of their family. Great place to go, business or pleasure.
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Thank you so much for taking the time to review our hotel on tripadvisor. I am very glad to read that you ‘felt like family’ while being our guest and that our staff made you feel so welcome. I will be certain to share your comments during our next staff meeting. We look forward to your next visit!
Thank you,...
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I have been staying at this hotel for the last 15 years. Over the past 2 months I have stayed at the hotel at least 35 nights. Michael (Night Auditor) is one of the best employees I have ever come across. I arrive late in the evening and leave early in the mornings and he is always there with a...
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Thank you for taking the time to review our hotel on Tripadvisor. First we thank you very much for your loyal patronage of our hotel. We view that loyalty as an endorsement of our service and product, of which we are very proud. I am very pleased to read your positive comments about your stay and specifically one of our...
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I had a stay at this Fresno location a week ago and it was a terrible value. $179.00 for a Smelly Stinky Mildew Micro Room. I am a Platinum Status traveler and this is the Worst Hotel I have stayed at in 16 States. Aweful Food, Expensive Low Quality Drinks. Nice employees however. Unless you secure a room for $39.00,...
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Thank you for taking the time to review our hotel. I am very sorry that you appear to be so dissatisfied with your stay. What you describe is not typical of our guest’s experience. I would very much like to speak to you to get details of your stay and invite you to contact me directly at 559-455-2501 or sramirez@fresnoairporthi.com...
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Not bad, close to the airport and have a shuttle for the morning, beats walking.
Food well how do you miess up soap and salad. One waitress for 15 people just a little slow.
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Thank you for reviewing our hotel on Tripadvisor.com. I am glad to read that you enjoyed our location and shuttle however I am disappointed to see you appeared less then pleased with other aspects of your stay. Our guest satisfaction is of the upmost importance to us and I would very much like to discuss your stay with you. I...
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Greetings are heartfelt & courteous at this typical HI property. But they don't follow through: We asked for small frig in room & were happy to hear "don't know, will check, we'll let you know one way or another." But they never called back. Likewise, with request for a toothbrush "don't know, will check" etc. Never got back to us....
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Thank you for your review of our hotel. I am very pleased to read that you appeared pleased with our greetings and courteousness. I will say however that I am very disappointed with the rest of your review. I am very sorry for what you experienced and assure you that what you described is not typical of what our guests...
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For business good place to sleep. Wi fi too slow.
Jim room also small.
Breafast is very simple but good.
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Thank you for reviewing our hotel on Tripadvisor. Although we appreciate your overall rating and that the hotel was “good and clean”, I am very sorry to see that you experienced slow internet connectivity. I will be sure we trouble shoot the system to prevent this inconvenience. Our fitness center is on the smaller side but we are happy to...
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We recently stayed at this property on an overnight hockey trip. What a nice place! I found the rooms to be nice and clean but the real highlight was the indoor pool. We had 20+ kids on the trip and they invaded the pool area. The area is large enough for the kids and parents and the staff was very...
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Thank you for reviewing our hotel on Tripadvisor. I am very happy to hear that you and your team enjoyed their time at our hotel. Our indoor pool is a wonderful amenity and we’re happy your kids were able to take full advantage of it. I am also happy you enjoyed your breakfast and I will be sure to pass...
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The Holiday Inn Fresno AIrport has the best indoor swimming pool that I have ever seen. The pool is located in an indoor atrium but what makes it special is that it has a huge waterfall flowing into the pool. The waterfall is large enough that one can easily jump through it - making this the ideal hotel for children...
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Thank you very much for taking the time to review our hotel on Tripadvisor. Our property and staff seems to have made a great impression on you and we are thankful to you for choosing our hotel. We certainly hope the next time your travels bring you through Fresno you will again be our guest.
Thank you,
Sam Ramirez
General...
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